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Job Title: Desktop Support Engineer Job Location: Pune Total Experience: 1 to 3 Years Job Type: Work from Office Qualification: BE/B.Tech (CS/IT), MSc. (Comp/IT), MCM, MCA Looking for Immediate Joiners Role & responsibilities Installation, configuration, and troubleshooting of Windows and Mac OS on laptops/desktops. Perform hardware troubleshooting and replace faulty components. Install and configure Active Directory (AD), DHCP, DNS, and basic firewall settings. Provide support for VOIP and ILL (Internet Leased Line) connections. Perform basic networking tasks, including configuring LAN, Wi-Fi, and troubleshooting network issues. Monitor and maintain system performance and security. Provide on-site technical support as needed. Maintain documentation of IT assets and incident reports. Preferred candidate profile Prior experience in a corporate IT support environment is desirable. Strong knowledge of desktop/laptop hardware components and troubleshooting. Experience in operating system installation & configuration (Windows/Linux/Mac). Good understanding of basic networking concepts (LAN, WAN, DHCP, DNS, VPN, VLAN). Hands-on experience with VOIP, ILL, and firewall configurations. Knowledge of Active Directory (AD) administration. Ability to diagnose and resolve hardware and software issues quickly. Excellent communication and problem-solving skills. Interested Candidates can share their updated resume on careers@excellonsoft.com .
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