Source description
About the role
Provide voice-based support to internationaldomestic customers over the phone (Inbound and Outbound). Build a rapport with customers with clear and confident communication. Focus on customer satisfaction and first-time-resolution. Engage with the technical team to provide faster resolutions to technical issues. Work closely with the technical content team to identify gaps in the help module. Should be willing to work night shifts.
More at Exclusife Technosoft