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About the role
Key Responsibilities: Production System Management Manage and support production-grade infrastructure across cloud and data centers. Take ownership of monitoring and troubleshooting production systems, including on-call or shift-based support. Deep dive into Linux system internals, networking, and debugging production issues. Monitoring & Observability Build and improve observability stacks using Prometheus, Grafana, ELK/EFK, or equivalent tools. Partner with developers to ensure new features/services are production-ready with monitoring, logging, and failover strategies. Automation & CI/CD Develop and maintain automation scripts/tools using Python, Bash, or similar languages. Work with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) to support reliable deployments. Continuously improve system availability, reliability, and performance through automation and process improvements. Incident Management & Reliability Drive incident management, root cause analysis (RCA), and implement long-term fixes. Automate operational tasks to reduce mean time to recovery (MTTR). Engineer systems to prevent recurring problems and ensure reliability at scale.
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