Lead User Experience Designer

Role Overview: You will lead the design of the end-to-end insurance experience across all Expedia Group brands and lines of business, focusing on providing travelers with confidence when unexpected events occur. As a User Experience Designer III, you will play a crucial role in shaping the future of travel by mapping journeys, challenging the status quo, and collaborating with engineering to deliver high-quality experiences. Key Responsibilities: - Lead end-to-end product design for the insurance experience across Expedia Group brands, from clarifying problems and mapping journeys through claim resolution, to delivering high-fidelity flows, UI, and prototypes ready for build. - Design intelligent, personalized insurance experiences by applying ML- and AI-first thinking to journeys, states, and content, integrating AI/ML-enabled solutions that improve outcomes for travelers and the business. - Define and evolve visual and interaction systems that scale across brands, platforms, and breakpoints, creating reusable design patterns and systems. - Grow the design system by contributing patterns, tokens, and documentation that improve quality, speed, and consistency for the broader team. - Build expressive, high-fidelity prototypes that bring complex insurance experiences to life, including motion, transitions, and micro-interactions. - Apply strong interaction design, information architecture, accessibility, and inclusive design principles to ship resilient, high-quality experiences. Qualifications Required: - Bachelors degree in Design, Human-Computer Interaction, Human Factors, Cognitive Science, or related field; or equivalent practical experience in UX design. - Several years of professional experience as a UX, Product, or Interaction Designer delivering user-centered digital products, with ownership of end-to-end design for features or workflows. - Proven ability to independently drive UX design within a defined product area or customer journey, collaborating with product and engineering partners. - Experience designing complex, multi-step customer journeys or multi-surface experiences within a large-scale product ecosystem. - Strong skills in interaction design, information architecture, visual design, and prototyping using industry-standard tools. - Experience contributing to design systems and working with reusable components to ensure consistency. - Proficiency in using AI tools in design workflows to drive efficiency and innovation. (Note: The additional details of the company provided in the job description have been omitted in this summary.) Role Overview: You will lead the design of the end-to-end insurance experience across all Expedia Group brands and lines of business, focusing on providing travelers with confidence when unexpected events occur. As a User Experience Designer III, you will play a crucial role in shaping the future of travel by mapping journeys, challenging the status quo, and collaborating with engineering to deliver high-quality experiences. Key Responsibilities: - Lead end-to-end product design for the insurance experience across Expedia Group brands, from clarifying problems and mapping journeys through claim resolution, to delivering high-fidelity flows, UI, and prototypes ready for build. - Design intelligent, personalized insurance experiences by applying ML- and AI-first thinking to journeys, states, and content, integrating AI/ML-enabled solutions that improve outcomes for travelers and the business. - Define and evolve visual and interaction systems that scale across brands, platforms, and breakpoints, creating reusable design patterns and systems. - Grow the design system by contributing patterns, tokens, and documentation that improve quality, speed, and consistency for the broader team. - Build expressive, high-fidelity prototypes that bring complex insurance experiences to life, including motion, transitions, and micro-interactions. - Apply strong interaction design, information architecture, accessibility, and inclusive design principles to ship resilient, high-quality experiences. Qualifications Required: - Bachelors degree in Design, Human-Computer Interaction, Human Factors, Cognitive Science, or related field; or equivalent practical experience in UX design. - Several years of professional experience as a UX, Product, or Interaction Designer delivering user-centered digital products, with ownership of end-to-end design for features or workflows. - Proven ability to independently drive UX design within a defined product area or customer journey, collaborating with product and engineering partners. - Experience designing complex, multi-step customer journeys or multi-surface experiences within a large-scale product ecosystem. - Strong skills in interaction design, information architecture, visual design, and prototyping using industry-standard tools. - Experience contributing to design systems and working with reusable components to ensure consistency. - Prof