Technical Support Engineer

Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve technical issues related to electronics manufacturing products. Collaborate with cross-functional teams to identify and implement solutions for complex technical problems. Develop and maintain technical documentation and knowledge base articles. Analyze customer feedback and recommend product improvements. Stay updated with industry trends and emerging technologies in electronics manufacturing. Job Requirements Strong understanding of electronics manufacturing principles and technologies. Excellent problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Effective communication and interpersonal skills. Strong analytical and troubleshooting skills. Experience with technical support tools and software.