Agile Customer Tech Adobe Campaign AJO Architect Manager

As an Adobe Marketing Architect specializing in Adobe Journey Optimizer, your role at EY will be pivotal in developing and implementing personalized customer journeys using Campaign or Adobe Journey Optimizer within the Adobe Experience Cloud suite. Your expertise will contribute to delivering targeted, timely, and relevant customer experiences across various channels. Here's what you'll be responsible for: - Designing, building, and maintaining complex customer journeys using Adobe Journey Optimizer - Developing and integrating custom solutions within the Adobe Experience Cloud ecosystem to enhance customer journey capabilities - Collaborating with marketing teams to translate campaign requirements into technical specifications - Implementing real-time decisioning and personalization strategies to optimize customer interactions - Utilizing APIs for integration with external systems and data sources - Ensuring high-quality and consistent customer experiences through rigorous testing and QA processes - Monitoring journey performance, analyzing data, and making recommendations for optimization - Providing technical leadership and mentorship to junior developers and team members - Staying current with Adobe Journey Optimizer updates, new features, and best practices - Troubleshooting and resolving technical issues related to journey implementations Qualifications and Skills: - Bachelor's degree in Computer Science, Information Technology, or a related field - Strong understanding of the Adobe Experience Cloud, particularly Adobe Journey Optimizer, Adobe Experience Platform, and Adobe Analytics - Proficiency in JavaScript, HTML, CSS, and other web development technologies - Experience with RESTful APIs and JSON - Familiarity with data management platforms (DMPs) and customer data platforms (CDPs) - Excellent analytical and problem-solving skills - Excellent communication, collaboration, and stakeholder management skills At EY, we are dedicated to building a better working world by creating long-term value for clients, people, and society while fostering trust in the capital markets. Our diverse teams in over 150 countries leverage data and technology to provide trust through assurance and help clients grow, transform, and operate. Across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. As an Adobe Marketing Architect specializing in Adobe Journey Optimizer, your role at EY will be pivotal in developing and implementing personalized customer journeys using Campaign or Adobe Journey Optimizer within the Adobe Experience Cloud suite. Your expertise will contribute to delivering targeted, timely, and relevant customer experiences across various channels. Here's what you'll be responsible for: - Designing, building, and maintaining complex customer journeys using Adobe Journey Optimizer - Developing and integrating custom solutions within the Adobe Experience Cloud ecosystem to enhance customer journey capabilities - Collaborating with marketing teams to translate campaign requirements into technical specifications - Implementing real-time decisioning and personalization strategies to optimize customer interactions - Utilizing APIs for integration with external systems and data sources - Ensuring high-quality and consistent customer experiences through rigorous testing and QA processes - Monitoring journey performance, analyzing data, and making recommendations for optimization - Providing technical leadership and mentorship to junior developers and team members - Staying current with Adobe Journey Optimizer updates, new features, and best practices - Troubleshooting and resolving technical issues related to journey implementations Qualifications and Skills: - Bachelor's degree in Computer Science, Information Technology, or a related field - Strong understanding of the Adobe Experience Cloud, particularly Adobe Journey Optimizer, Adobe Experience Platform, and Adobe Analytics - Proficiency in JavaScript, HTML, CSS, and other web development technologies - Experience with RESTful APIs and JSON - Familiarity with data management platforms (DMPs) and customer data platforms (CDPs) - Excellent analytical and problem-solving skills - Excellent communication, collaboration, and stakeholder management skills At EY, we are dedicated to building a better working world by creating long-term value for clients, people, and society while fostering trust in the capital markets. Our diverse teams in over 150 countries leverage data and technology to provide trust through assurance and help clients grow, transform, and operate. Across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.