Servicenow - Servicenow Solution Architect - Manager (Delhi)

At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY-ServiceNow Manager As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an prospect to work with high quality team. You will get an opportunity to build innovating product which solves clients problem. The opportunity Were looking for Senior with expertise in ServiceNow Implementation to join the EYD GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth. Your key responsibilities - Performs Configuration/Customization of the ServiceNow system, including creation workflows - Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc - Uses scripting tools and Service Now functionality to automate rote tasks - Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc. - Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentation - Load, manipulate and maintain data between Service-now and other systems as needed - Work with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as needed - Must analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow releases - Performs system and integration testing with sample and live data Skills and attributes for success - Authentication .