Padmi

SAP PM plus Service management-Senior

IndiaPosted 2 months ago
IT supportSeniorFull Time; Regular
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As a SAP PM SM Senior at EY, you will be part of a globally connected powerhouse of diverse teams where you can shape your future with confidence. Your role will involve collaborating with clients and internal teams to leverage your expertise in SAP technology and drive improved outcomes and sustainable results. Here's a breakdown of what you can expect: Role Overview: You will be responsible for providing day-to-day Application Management support for SAP Applications across IT Service Management, including service requests, incident management, enhancement requests, change management, and problem management as a Level 2 or 3 Application Management Specialist. Additionally, you will collaborate with stakeholders to gather requirements, assess business needs, and advise on SAP PM SM solutions and designs. Your role will also involve developing and maintaining documentation, handling change requests, defect resolution, and staying updated on industry trends and emerging technologies to drive operational efficiency through automation and innovation. Regular travel may be required to meet client needs. Key Responsibilities: - Provide Application Management support for SAP Applications including service requests, incident management, enhancement requests, change management, and problem management - Collaborate with stakeholders to gather requirements, assess business needs, and advise on SAP PM SM solutions and designs - Develop and maintain documentation including configuration, user guides, and test scripts - Work closely with customers and teams to ensure timely resolution of issues and requests - Handle change requests with a clear understanding of new business requirements - Keep abreast of industry trends and SAP best practices to drive operational efficiency through automation - Participate in on-call rotation and provide off-hours support as needed Qualifications Required: - Bachelors degree (or equivalent experience) preferably in Engineering - Minimum one end-to-end Implementation Project experience along with Support / Rollout / Upgrade Projects - 3+ years of relevant experience in SAP PM - SAP Certification in SAP PM If you are ready to shape your future with confidence and have a blend of technical and interpersonal skills, along with the ability to work in a dynamic environment, then this role at EY might be the right fit for you. Apply today to join a diverse and inclusive culture that fosters professional development, inclusive practices, and continuous learning opportunities. As a SAP PM SM Senior at EY, you will be part of a globally connected powerhouse of diverse teams where you can shape your future with confidence. Your role will involve collaborating with clients and internal teams to leverage your expertise in SAP technology and drive improved outcomes and sustainable results. Here's a breakdown of what you can expect: Role Overview: You will be responsible for providing day-to-day Application Management support for SAP Applications across IT Service Management, including service requests, incident management, enhancement requests, change management, and problem management as a Level 2 or 3 Application Management Specialist. Additionally, you will collaborate with stakeholders to gather requirements, assess business needs, and advise on SAP PM SM solutions and designs. Your role will also involve developing and maintaining documentation, handling change requests, defect resolution, and staying updated on industry trends and emerging technologies to drive operational efficiency through automation and innovation. Regular travel may be required to meet client needs. Key Responsibilities: - Provide Application Management support for SAP Applications including service requests, incident management, enhancement requests, change management, and problem management - Collaborate with stakeholders to gather requirements, assess business needs, and advise on SAP PM SM solutions and designs - Develop and maintain documentation including configuration, user guides, and test scripts - Work closely with customers and teams to ensure timely resolution of issues and requests - Handle change requests with a clear understanding of new business requirements - Keep abreast of industry trends and SAP best practices to drive operational efficiency through automation - Participate in on-call rotation and provide off-hours support as needed Qualifications Required: - Bachelors degree (or equivalent experience) preferably in Engineering - Minimum one end-to-end Implementation Project experience along with Support / Rollout / Upgrade Projects - 3+ years of relevant experience in SAP PM - SAP Certification in SAP PM If you are ready to shape your future with confidence and have a blend of technical and interpersonal skills, along with the ability to work in a dynamic environment, then this role at EY might be the right fit for you. Apply today to join a diverse and inclusive culture

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