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About the role
At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Service line Position Title SAP Plant Maintenance Senior 1,2 TechOps (Application Management) Consultant At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. About Global Delivery Services Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EYs strategy by ensuring effective support to EYs growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EYs global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation. The Opportunity We are looking for an SAP PM Senior Consultant to join the EY GDS Team. As part of our EY GDS TechOps team, you will be responsible for providing functional support for SAP Plant Maintenance across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimise design to meet business requirements. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation. Requirements Bachelors degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences. 3+ Years of experience required in one or more areas within SAP PM preferably with Global client. At least 1 year of implementation experience Responsible for providing support SAP PM module incidents, ensuring minimal disruption to operations. Support incident solving by analysing incidents raised by users and provides solutions. Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible. Cross-functional communication skills; experience in offshore/onsite model. Ability to work with minimal guidance or supervision in a time critical environment. Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution. Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organisational goals. Skills And Attributes For Success Good experience in SAP Plant Maintenance activities. Working experience on Plant Maintenance, Preventative Maintenance, Corrective Maintenance, Breakdown Maintenance and Refurbishment and Warranty Claim Processing. An understanding on establishing pieces of equipment and functional location structure, maintenance BOMs Experience in integration of plant maintenance with material management, quality management and production planning modules SAP Certification in SAP PM What you will do Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 .
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