Padmi

Servicenow Service Now Architect Noida (India)

Delhi NCRPosted 1 month ago
Infrastructure And DatabasesSeniorFull Time; Regular
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At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY-ServiceNow Manager - ITOM Technical Architect As part of our EY GDS-ServiceNow team, you will work to solve client problems using the ServiceNow platform, specifically focusing on IT Operations Management (ITOM). You will get an opportunity to work with a high-quality team and build creative solutions that address complex enterprise challenges. The prospect Were looking for a Technical Architect with expertise in ServiceNow ITOM architecture and implementation to join the EY GDS ServiceNow team. This is a fantastic prospect to be part of a leading firm whilst being instrumental in driving ITOM transformation and platform strategy for global clients. Your key responsibilities Lead the architecture, design and implementation of ServiceNow ITOM solutions including Discovery, Service Mapping, Event Management, and Cloud Management Define and implement scalable CMDB architecture, governance frameworks, and data models Drive end-to-end ITOM strategy, aligning ServiceNow capabilities with enterprise IT operations and business goals Architect and deliver event correlation, observability, and AIOps solutions using ServiceNow Event Management and integrations Design and implement Service Mapping solutions for business services and applications Lead Discovery implementation, including MID Server setup, credential management, and troubleshooting Drive integration architecture using REST/SOAP APIs, IntegrationHub, and third-party monitoring tools Provide technical leadership and mentoring to development and implementation teams Collaborate with stakeholders to gather requirements and translate them into technical and architectural specifications Ensure adherence to platform best practices, governance, and security standards Support .

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