TechOps-DE-CloudOpsAMS-SAP AMS PP-QM-Manager

At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAP PP/QM Manager TechOps (Application Management) Consultant The Opportunity We are looking for an SAP Team Manager to join the EY GDS Team. As part of our EY GDS TechOps team, you will be responsible for providing functional support for SAP across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global companies through best-in-class solutions, automation and innovation. To qualify for the role, you must have: Bachelors degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences. Senior SAP PP & QM Manager with strong hands-on experience in manufacturing and quality management production support. The role is focused on L2/L3 support, ensuring stability, compliance, and uninterrupted manufacturing and quality operations across plants and business units. 8-10 Years of experience required in one or more areas within SAP PP and QM and integrations: SAP PP Production Support - Provide L2/L3 production support for SAP PP processes including: Demand Management (PIRs) MRP (Classic MRP / MRP Live) BOMs, Routings, Work Centers Production & Process Orders Resolve issues related to order creation, scheduling, confirmations, and goods movements Support capacity planning, sequencing, and production execution Assist business during period-end, production close, and variance analysis Analyze and resolve MRP exceptions and planning inconsistencies SAP QM Quality Management Support - Provide L2/L3 support for SAP QM processes including: Incoming, In-Process, and Final Inspections Inspection Lots (01, 03, 04, 05) Inspection Plans, Characteristics, and Sampling Procedures Support quality notifications (Q1/Q2/Q3) and defect recording Resolve issues related to usage decisions, stock postings, and batch status Support calibration management, results recording, and quality certificates Assist during audits, compliance checks, and regulatory inspections Integration & Cross-Functional Support Support and troubleshoot PP & QM integration with: MM (GR inspection, material availability) SD (customer complaints, returns) FI/CO (settlements, quality costs) Analyze end-to-end manufacturing and quality process issues Coordinate with ABAP, Basis, and interface teams for defect resolution Deep understanding of ITIL and ITSM processes and methodology and how it interacts with the application lifecycle management principles Ability to manage cross functional and technical team, give them directions and drive functional and technical discussions with various stake holders Proven track record of successfully driving solutions in a complex, multi-platform environment Extensive in client management working with various regions in a global setting Depth of experience in setting up, growing, transforming, and delivering application management teams Strong leadership and team building skills with the ability to inspire and motivate teams to achieve excellence Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders at all levels in the organization Strong client management, analytical and problem-solving skills with ability to think strategically and make data driven decisions and good experience on period end closing. Responsible for providing support within the SAP domain expert module for incidents, ensuring minimal disruption to operations. Support incident solving by analyzing incidents raised by users and provides solutions. Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely. Handle change requests with a clear understanding of new business requirements. Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible. Cross-functional communication skills; experience in offshore/o .