Senior IT & Security Operations Engineer

Senior IT Operations Background: 5+ years of IT engineering experience, including time as a senior individual contributor on a small IT team in a fast-paced startup environment.

Linux & macOS Expertise: Deep Linux internals knowledge — systemd, kernel and networking subsystems, package management, sso integration, and host-level diagnostics. Equivalent fluency administering macOS at scale.

MDM Expertise: Production experience administering and scaling a modern MDM platform, ideally JumpCloud — policy authoring, configuration profiles, and rollout strategies across a heterogeneous fleet.

Networking Depth: Hands-on experience with professional-grade networking equipment such as Sophos, Ubiquiti, or Fortinet — switches, firewalls, Wi-Fi, and VPN — including packet-level troubleshooting.

Cloud & SaaS Administration: Hands-on administration of Google Workspace, GitHub, AWS, and Jira Cloud, with strong fundamentals in SSO/SAML/OIDC, SCIM provisioning, and IAM hygiene.

Endpoint Security: Working experience with CrowdStrike Falcon or a comparable EDR/XDR platform — sensor deployment, policy configuration, detection tuning, and incident triage.

Compliance Experience: Practical experience supporting SOC 2 and/or ISO 27001 — operationalizing controls, collecting evidence on a recurring cadence, and partnering with auditors.