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About the role
First IT Solutions
7-10 years is required Excellent Proficiency on Microsoft Dynamics CRM 2011/2013 Very proficient on CRM Business Processes in Sales Force Automation , Marketing automation and Service management functionality
Extremely good understanding of Microsoft Dynamics CRM 2011/2013 product ( entities , workflows and configuration ) Excellent in communication, documentation and articulation skills Experience of functional analysis, gap-fit analysis and functional support Exposure to Dynamics CRM technical aspects esp. Javascripting, Installation Analyse client’s business requirements for CRM, perform Fit-Gap analysis and present functional solutions Prepare and maintain Functional Requirements document and Functional design document Coaching and guiding the development team on requirements and functional aspects Functional testing of the implemented CRM system Provide end user training Ensuring excellent Customer Satisfaction from Requirements and CRM Functional perspective Client facing, assertive, excellent communication
Bachelor's or Higher degree is Preferred
Job Status: Full Time
Eligiblity: GC or US Citizens
Share the Profiles to mkonni(at)1stitsolutions.com
Contact: 703-349-1214
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