Sre Specialist (Core Sre/Observability/Automation)

As a Site Reliability Engineer at FIS, you will play a critical role in driving innovation and growth for the Banking Solutions Payments and Capital Markets business. You will have the opportunity to make a lasting impact on the company's transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive banking, payments, and investment landscape. Key Responsibilities: - Design and maintain monitoring solutions for infrastructure, application performance, and user experience - Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments - Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times - Lead incident response including identification, triage, resolution, and post-incident analysis - Conduct capacity planning, performance tuning, and resource optimization - Collaborate with security teams to implement best practices and ensure compliance - Manage deployment pipelines and configuration management for consistent and reliable app deployments - Develop and test disaster recovery plans and backup strategies - Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes - Participate in on-call rotations and provide 24/7 support for critical incidents Qualifications Required: - Proficiency in development technologies, architectures, and platforms, especially web API - Experience with cloud platforms such as AWS, Azure, Google Cloud, and Infrastructure as Code (IaC) tools - Knowledge of monitoring tools like Prometheus, Grafana, DataDog, and logging frameworks such as Splunk and ELK Stack - Experience in incident management and post-mortem reviews - Strong troubleshooting skills for complex technical issues - Proficiency in scripting languages like Python, Bash, and automation tools such as Terraform and Ansible - Experience with CI/CD pipelines like Jenkins, GitLab CI/CD, Azure DevOps - Ownership approach to engineering and product outcomes - Excellent interpersonal communication, negotiation, and influencing skills At FIS, you will find a work environment built on collaboration, flexibility, and respect. We offer a competitive salary and an attractive range of benefits designed to help support your lifestyle and well-being. You will have varied and challenging work that will help you grow your technical skillset. Your privacy is important to us, and we are committed to protecting the privacy and security of all personal information that we process. As a Site Reliability Engineer at FIS, you will play a critical role in driving innovation and growth for the Banking Solutions Payments and Capital Markets business. You will have the opportunity to make a lasting impact on the company's transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive banking, payments, and investment landscape. Key Responsibilities: - Design and maintain monitoring solutions for infrastructure, application performance, and user experience - Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments - Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times - Lead incident response including identification, triage, resolution, and post-incident analysis - Conduct capacity planning, performance tuning, and resource optimization - Collaborate with security teams to implement best practices and ensure compliance - Manage deployment pipelines and configuration management for consistent and reliable app deployments - Develop and test disaster recovery plans and backup strategies - Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes - Participate in on-call rotations and provide 24/7 support for critical incidents Qualifications Required: - Proficiency in development technologies, architectures, and platforms, especially web API - Experience with cloud platforms such as AWS, Azure, Google Cloud, and Infrastructure as Code (IaC) tools - Knowledge of monitoring tools like Prometheus, Grafana, DataDog, and logging frameworks such as Splunk and ELK Stack - Experience in incident management and post-mortem reviews - Strong troubleshooting skills for complex technical issues - Proficiency in scripting languages like Python, Bash, and automation tools such as Terraform and Ansible - Experience with CI/CD pipelines like Jenkins, GitLab CI/CD, Azure DevOps - Ownership approach to engineering and product outcomes - Excellent interpersonal communication, negotiation, and influencing skills At FIS, you will find a work environment built on collaboration, flexibility, and respect. We offer a competitive salary and an attractive range of benefits designed to help su