Senior DevOps Engineer

As an Advisor, Systems Engineering at Fiserv, you will play a crucial role in designing and leading the implementation of a hybrid-cloud architecture for an OnPrem Payment Gateway and its surrounding services. Your responsibilities will include: - Infrastructure Management: Provision, configure, and maintain secure, scalable cloud infrastructure across AWS (primary) and exposure to Azure/IBM Cloud as needed. - Hybrid Cloud Architecture & Routing: Design and implement routing and failover/burst patterns between OnPrem and AWS, focusing on traffic distribution, disaster recovery, and scaling. - CI/CD Pipeline Development: Build, maintain, and secure CI/CD pipelines using GitHub and enterprise tooling, along with GitOps patterns. - Automation & IaC: Implement Infrastructure as Code using Terraform and/or CloudFormation, plus automation using Ansible and Helm charts to reduce operational risk. - DevSecOps / Security & Compliance: Enforce security controls and ensure compliance with PCI-DSS and other financial regulations in partnership with Infosec teams. - Container Orchestration: Administer and evolve Kubernetes platforms, focusing on high availability, upgrades, scaling, networking, and operational standards. - Monitoring & Observability: Implement and standardize monitoring/logging/alerting using tools such as Datadog, Grafana, Prometheus, Splunk, CloudWatch. - Incident Response: Participate in on-call rotations, troubleshoot production issues, and lead root cause analysis with corrective/preventive actions. - Database Integration: Support Oracle workload needs and integration patterns in AWS. - Productivity with GenAI: Apply GenAI tools to improve productivity, code quality, documentation, and operational analysis. Qualifications required for this role include: - Experience: 7+ years in DevOps/platform engineering, ideally with experience in financial services or other regulated environments. - Cloud Proficiency: Strong hands-on experience with AWS; exposure to Azure or GCP is a plus. - Kubernetes & Containerization: Proven expertise in Kubernetes (EKS preferred) and Docker; CKA preferred. - Infrastructure as Code: Proficiency with Terraform and working knowledge of Ansible and Helm. - CI/CD & Git: Strong experience with GitHub and CI/CD tools such as Argo CD, plus familiarity with Jenkins/Spinnaker/GitLab CI. - Scripting/Programming: Strong proficiency in Python, Bash, or Go. - Security Focus: Working knowledge of PCI-DSS, SOC 2, and secure engineering practices. - Observability/Logging Tools: Familiarity with logging/monitoring platforms such as Splunk, Prometheus/Grafana, Datadog. - Strong collaboration, documentation, and problem-solving skills across cross-functional teams. It would be great to have: - Certifications: Certified Kubernetes Administrator (CKA) and/or AWS Certified DevOps Engineer. - **Experience with hybrid cloud/on-premise environments and enterprise connectivity patterns. - **Understanding of financial transaction systems, event-driven architecture, and/or Kafka. - Experience designing for auditability, privacy, and secure operations in payment ecosystems. Thank you for considering employment with Fiserv, a global leader in Fintech and payments. As an Advisor, Systems Engineering at Fiserv, you will play a crucial role in designing and leading the implementation of a hybrid-cloud architecture for an OnPrem Payment Gateway and its surrounding services. Your responsibilities will include: - Infrastructure Management: Provision, configure, and maintain secure, scalable cloud infrastructure across AWS (primary) and exposure to Azure/IBM Cloud as needed. - Hybrid Cloud Architecture & Routing: Design and implement routing and failover/burst patterns between OnPrem and AWS, focusing on traffic distribution, disaster recovery, and scaling. - CI/CD Pipeline Development: Build, maintain, and secure CI/CD pipelines using GitHub and enterprise tooling, along with GitOps patterns. - Automation & IaC: Implement Infrastructure as Code using Terraform and/or CloudFormation, plus automation using Ansible and Helm charts to reduce operational risk. - DevSecOps / Security & Compliance: Enforce security controls and ensure compliance with PCI-DSS and other financial regulations in partnership with Infosec teams. - Container Orchestration: Administer and evolve Kubernetes platforms, focusing on high availability, upgrades, scaling, networking, and operational standards. - Monitoring & Observability: Implement and standardize monitoring/logging/alerting using tools such as Datadog, Grafana, Prometheus, Splunk, CloudWatch. - Incident Response: Participate in on-call rotations, troubleshoot production issues, and lead root cause analysis with corrective/preventive actions. - Database Integration: Supp