UC4 Specialist

What we're looking for: Proven hands-on experience with Automic Workload Automation (UC4)Strong troubleshooting skills across workflows, job dependencies, and file transfer protocolsExperience executing stabilization and recovery procedures under pressureStrong communicator comfortable being customer-facing dailySelf-starter who can plug in quickly and add value from day one What you'd be doing: Managing and editing admin-owned workflows, troubleshooting job failures, and handling file transfers (SFTP, Deaddrop)Serving as the primary point of contact for internal users on all automation and account questionsOwning Slack support channels timely, professional responses to internal teamsExecuting recovery procedures during incidents restarting services, validating agent connectivity, coordinating with backend/vendor supportAssisting with region failover planning and high availability across the Automic infrastructureDocumenting existing workflows to support knowledge transfer What we're looking for: Proven hands-on experience with Automic Workload Automation (UC4)Strong troubleshooting skills across workflows, job dependencies, and file transfer protocolsExperience executing stabilization and recovery procedures under pressureStrong communicator comfortable being customer-facing dailySelf-starter who can plug in quickly and add value from day one What you'd be doing: Managing and editing admin-owned workflows, troubleshooting job failures, and handling file transfers (SFTP, Deaddrop)Serving as the primary point of contact for internal users on all automation and account questionsOwning Slack support channels timely, professional responses to internal teamsExecuting recovery procedures during incidents restarting services, validating agent connectivity, coordinating with backend/vendor supportAssisting with region failover planning and high availability across the Automic infrastructureDocumenting existing workflows to support knowledge transfer