Technical Support Executive

FOOSMS INC. is looking for Technical Support Executive to join our dynamic team and embark on a rewarding career journey Provide technical support to customers via phone, email, or chat. Troubleshoot and resolve technical issues related to products or services. Collaborate with cross-functional teams to identify and implement solutions. Develop and maintain technical documentation and knowledge base articles. Analyze customer feedback and suggest improvements to processes or procedures. Participate in training and development programs to enhance technical skills. Basic knowledge of telecommunication Knowledge on LINUX Should take care of internal and external escalations Disclaimer : The job location mentioned in this description is based on publicly available information or company headquarters. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.