Source description
About the role
Area 1 – Administration of Loyalty Program contracting frameworks Process ESPS System Framework Maintenance to ensure Market Portfolio updates and support amendments of existing Ford Protect programs
Support implementation of new product launches
Support full Portfolio Rollover to ensure Ford Protect plan availability in all markets after year-end
Ensure adherence to Audit processes by providing evidence on system entry actions
Area 2 – Others Alignment with other FCSD areas (e.g. FP market coordinators, IT, Finance) on Ford Protect plan system set up regarding timing, approvals and validity dates
Support central and local Project Management
Process Loyalty document tracking to ensure short term and long term planning of Plan Maintenance and implementations
Work on market specific requests and questions regarding issues during registration process of loyalty products
Support the ESPS System Team Lead regarding special requests
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