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About the role
Oracle Inventory: Service Engineer We are seeking a skilled professional to manage our Supporting Oracle Inventory, Receiving,Receipt Accounting, Inventory Visibility in Oracle. Key Responsibilities : - Provide L1 support for organization and Location Configuration - Mange Oracle Receiving and recipient Accounting issues - Deliver Month-end/Quarter-End support services - Triage and prioritize incoming oracle inventory management tickets - Perform initial assessment of reported system issues - Route complex problems to appropriate support team and on-calls - Troubleshoot and resolve Oracle inventory issues or route to appropriate teams - Document solutions and knowledge base articles - Monitor tickets queues and ensure SLA compliance - Support critical period-end processing activities - Ensure inventory visibility and accuracy within Oracle systems - Implement best practices for inventory management within Oracle Requirements : - 5+ experience of Oracle inventory management modules - Understanding of receiving and recipient accounting processes - Experience with organization and location configuration in Oracle - Familiarity with month-end and quarter-end procedure - Strong problem analysis and prioritization skills - Experience with ticketing system and incident management - Excellent communication and documentation skills - Ability to work effectively under pressure during critical business periods Qualifications : - Experience with Oracle ERP systems - Background in technical support or service desk environments - Understanding of inventory management concepts - Customer service orientation - Strong analytics and
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