Lead Security Operations Center (SOC) Analyst - SIEM & SOAR Specialist (Chennai)

Lead - SOC Analyst (SIEM & SOAR) Company Description Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. Theres another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, Current Balance, Nucor, S&P; Global, and Sony Music, trust Freshworks customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description Job Summary We are seeking a Lead SOC Engineer with strong expertise in SIEM administration, SOAR automation, and security monitoring across both enterprise and cloud environments. The role will focus on enhancing SOC capabilities, improving threat detection, automating response processes, and ensuring visibility across on-premises and cloud infrastructure. Key Responsibilities Administer, maintain, and optimize SIEM platforms (Splunk, Sentinel, QRadar, etc.). Design and implement SOAR playbooks to automate security operations and incident response. Onboard and manage log sources from enterprise infrastructure, applications, and cloud environments. Develop and tune detection rules, correlation searches, dashboards, and alerts. Support incident. Lead - SOC Analyst (SIEM & SOAR) Company Description Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. Theres another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, Current Balance, Nucor, S&P; Global, and Sony Music, trust Freshworks customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description Job Summary We are seeking a Lead SOC Engineer with strong expertise in SIEM administration, SOAR automation, and security monitoring across both enterprise and cloud environments. The role will focus on enhancing SOC capabilities, improving threat detection, automating response processes, and ensuring visibility across on-premises and cloud infrastructure. Key Responsibilities Administer, maintain, and optimize SIEM platforms (Splunk, Sentinel, QRadar, etc.). Design and implement SOAR playbooks to automate security operations and incident response. Onboard and manage log sources from enterprise infrastructure, applications, and cloud environments. Develop and tune detection rules, correlation searches, dashboards, and alerts. Support incident.