Source description
About the role
Position: IT Admin Lead About the company We are FroQ brandservices. We specialize in packaging design finalization and execution for the offline and online world. We create and manage artwork, 3D visuals and more for some of the biggest brands out there. Our unique combination of deep expertise, an international team and clever use of technology and automation have made us a market leader. With our forward-thinking and entrepreneurial mentality, we stay ahead of the market and continuously add current products and services that help our customers realize their brand ambitions. About the job We are looking for a qualified IT Lead to join our growing IT team. You will lead the back office IT team and maintain computer systems and networks aiming for the highest functionality. You will also train users of the systems to make appropriate and safe usage of the IT infrastructure. Your goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability. Responsibilities & Tasks Desktop & application support - Connect, set up and check Macs and PCs and peripherals for normal operation. - Perform routine maintenance tasks, including installing basic software packages and setting common options. - Perform basic Mac and PC hardware repairs and upgrades. - Maintain Mac images for installing new systems. - Detect, diagnose and resolve Mac and PC, peripheral and application errors. - Advise on compatibility of hardware, applications and operating systems, according to user requirements. Server, printer and network support - Set up hardware and perform basic checking of networked PCs and Macs as well as other network equipment. - Perform routine maintenance tasks for user accounts; run basic network monitoring reports and utilities. - Install and set basic configuration options for equipment such as switches and routers. - Install software and updates on the file servers; maintain hardware and software .