Programmer / Data Analyst

Role Overview: You will be part of Frost & Sullivans Customer Research team which focuses on business development and managing complex multi-national market research projects. Your typical projects will include a range from large scale end-user projects to complex B2B studies and ethnographies. You will be involved in various aspects from concept development, questionnaire design, project execution, to the analysis of quantitative/qualitative market research data. Your role will also include developing and delivering client-focused business consulting solutions, helping clients to understand and interpret the data effectively. Key Responsibilities: - Take responsibility for managing a module of work or a small project with a 1-2 member team - Head client teams and structure analyses to answer critical client questions - Act as a role model internally, develop expert status with middle management level client staff, and start taking on business development tasks such as proposals and client pitches - Programming of complex survey questionnaires (CAWI, CATI, CAPI) - Data processing and analysis using tools such as SPSS, Wincross, and Sawtooth - Ensure accurate and timely delivery of all data to key stakeholders - Develop excellent quality content and work with a global team of experts to create a powerful customer experience Qualifications: We are looking for candidates who: - Have a minimum of 5 years of experience in survey programming (CAWI, CATI, CAPI) with knowledge of Sawtooth being advantageous - Possess a minimum of 3 years of experience in data processing using tools like Wincross or equivalent tabulation software - Demonstrate a very good working and practical knowledge of the research processes in market/customer research - Have fluency in spoken and written English - Hold a university degree or equivalent work experience - Possess strong analytical skills with a deep understanding and passion for data - Show client and service orientation, intercultural competence, and ability to work in a global matrix organization - Are proactive, highly organized, and able to deliver tangible results in a fast-paced and creative environment - Have dashboarding skills with knowledge of tools like Domo, Java script development, and knowledge of Python/R SQL - Exhibit advanced MS Excel skills, with visual basics being a plus - Are willing to work European or even US hours - Are well-organized, detail-oriented, take ownership to work independently with remote supervision, can multi-task, meet tight deadlines, adhere to high-quality standards, and are strategic thinkers Additional Company Details: Frost & Sullivan offers competitive base salary plus bonus opportunities, Frost Flex Policy, attractive Medical and Accident insurance, regional travel opportunities, a friendly open environment with a diverse and international operational focus, a definite career path with numerous growth opportunities, and the chance to be part of a winning, global team that fosters teamwork. You will also have the opportunity to enhance your communication and people skills, develop your intellectual curiosity, collaborate across all levels of the company worldwide, and access global awards & recognition opportunities. The company operates with a matrix structure providing high visibility to top leadership and offers Growth Coaching University Certification. Role Overview: You will be part of Frost & Sullivans Customer Research team which focuses on business development and managing complex multi-national market research projects. Your typical projects will include a range from large scale end-user projects to complex B2B studies and ethnographies. You will be involved in various aspects from concept development, questionnaire design, project execution, to the analysis of quantitative/qualitative market research data. Your role will also include developing and delivering client-focused business consulting solutions, helping clients to understand and interpret the data effectively. Key Responsibilities: - Take responsibility for managing a module of work or a small project with a 1-2 member team - Head client teams and structure analyses to answer critical client questions - Act as a role model internally, develop expert status with middle management level client staff, and start taking on business development tasks such as proposals and client pitches - Programming of complex survey questionnaires (CAWI, CATI, CAPI) - Data processing and analysis using tools such as SPSS, Wincross, and Sawtooth - Ensure accurate and timely delivery of all data to key stakeholders - Develop excellent quality content and work with a global team of experts to create a powerful customer experience Qualifications: We are looking for candidates who: - Have a minimum of 5 years of experience in survey programming (CAWI, CATI, CAPI) with knowledge of Sawtooth being advantageous - Possess a minimum of 3 years of experience in data processing using tools li