MS Dynamics 365 CRM Technical Consultant

Job Title MS Dynamics 365 CRM - Technical Consultant - 9318 Shift & Work Mode Shift: UK Shift (2 pm-11 pm) Work Mode: Hybrid Experience Overall Experience: 7+ years Relevant Experience: 5+ years Job Summary 5 to 7 years of experience in Microsoft Dynamics 365 CE (CRM) Sales or Customer Service, with handson proficiency in C#, .NET, JavaScript, plugins, workflows, and Power Platform (Power Apps, Power Automate). Key Responsibilities Implement and customize Dynamics 365 Sales & Customer Service. Configure entities, forms, views, dashboards, BPFs, and security roles. Work on case management, SLAs, queues, and sales processes. Develop modeldriven and canvas Power Apps and Power Automate flows. Gather business requirements and translate them into CRM solutions. Support integrations with Outlook, Teams, SharePoint, and thirdparty systems. Provide UAT, golive, and postgolive support. Required Skills 5+ years of Dynamics 365 CRM (CE) experience. Strong knowledge of Sales & Customer Service modules. Handson experience with Power Apps, Power Automate, and Dataverse. Good understanding of CRM security and data model. Strong communication and stakeholder management skills. Soft Skills Strong communication and stakeholder management skills. Ability to work independently and lead solution discussions. Problemsolving mindset with attention to detail. Experience working in Agile delivery models. Relocation Supported: No Visa Sponsorship Approved: No Job Title MS Dynamics 365 CRM - Technical Consultant - 9318 Shift & Work Mode Shift: UK Shift (2 pm-11 pm) Work Mode: Hybrid Experience Overall Experience: 7+ years Relevant Experience: 5+ years Job Summary 5 to 7 years of experience in Microsoft Dynamics 365 CE (CRM) Sales or Customer Service, with handson proficiency in C#, .NET, JavaScript, plugins, workflows, and Power Platform (Power Apps, Power Automate). Key Responsibilities Implement and customize Dynamics 365 Sales & Customer Service. Configure entities, forms, views, dashboards, BPFs, and security roles. Work on case management, SLAs, queues, and sales processes. Develop modeldriven and canvas Power Apps and Power Automate flows. Gather business requirements and translate them into CRM solutions. Support integrations with Outlook, Teams, SharePoint, and thirdparty systems. Provide UAT, golive, and postgolive support. Required Skills 5+ years of Dynamics 365 CRM (CE) experience. Strong knowledge of Sales & Customer Service modules. Handson experience with Power Apps, Power Automate, and Dataverse. Good understanding of CRM security and data model. Strong communication and stakeholder management skills. Soft Skills Strong communication and stakeholder management skills. Ability to work independently and lead solution discussions. Problemsolving mindset with attention to detail. Experience working in Agile delivery models. Relocation Supported: No Visa Sponsorship Approved: No