MS Dynamics 365 CRM - Technical Consultant - 9320

Job Title: MS Dynamics 365 CRM - Technical Consultant - 9320 Shift: UK Shift (2 pm-11 pm) Work Mode: Hybrid Total/Relevant Exp: 7+/ 5+ yrs Job Description: MS Dynamics 365 CRM Consultant Role Summary 5 to 7 years of experience in Microsoft Dynamics 365 CE (CRM) Sales, or Customer Service, hands on in C#, .NET, JavaScript, Plugins, Workflows, Power Platform (Power Apps, Power Automate) Key Responsibilities Implement and customize Dynamics 365 Sales Customer Service Configure entities, forms, views, dashboards, BPFs, and security roles Work on case management, SLAs, queues, and sales processes Develop Power Apps (modeldriven/canvas) and Power Automate flows Gather business requirements and translate them into CRM solutions Support integrations with Outlook, Teams, SharePoint, and thirdparty systems Provide UAT, golive, and postgolive support Required Skills 5+ years of Dynamics 365 CRM (CE) experience Strong knowledge of Sales Customer Service modules Handson experience with Power Apps, Power Automate, Dataverse Good understanding of CRM security and data model Strong communication and stakeholder management skills Soft Skills Strong communication and stakeholder management skills Ability to work independently and lead solution discussions Problemsolving mindset with attention to detail Experience working in Agile delivery models Relocation Supported: No Visa Sponsorship Approved: No At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it''s the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences. Location - Bengaluru,Chennai,Hyderabad,Noida,Pune