Technical Consultant

Role and Accountabilities: This will suit an experienced ServiceNow professional with a successful recent track record The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization Candidates will be experienced in leading ServiceNow for 3 to 5 years engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: 1 to 2 years Experience with HRSD Implementation Basically run workshops, gather requirements etc Experience with CMDB Integration Expertise and delivery for ServiceNow based consulting initiatives Define business problems/opportunities with constraints, goals, budgets and timelines Communicates technical problems and solutions to both technical and non-technical audiences Ability to convey complex technical concepts in understandable business terms Consults with business analyst/project manager to develop appropriate technical solutions Document and gain acceptance/ approvals of selected final solutions Execute technical solutions in capacity as a ServiceNow lead, subject matter expert Coach and advise other Developers Key Skills: Hands-on experience in the following ServiceNow HRSD applications/features: Case Management Knowledge management Portal scripting and custom widgets Employee Document Management Enterprise Onboarding Transitions 3rd party Integrations like Workday, Oracle HCM, SuccessFactors, Kronos Group etc Chat Virtual Agent Qualifications Experience Requirements: Should have 5 years of experience with HRSD Implementation experience Minimum of 5 years of ServiceNow design and development experience Experience developing ServiceNow solutions and technical design documents from business requirements At least two full lifecycle ServiceNow implementations in the role of a lead consultant Enterprise/large Service Management implementation experience Programming expertise in Java, JavaScript or other functional programming languages Demonstrated understanding of ITIL practices Certifications ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must ITIL v3 certification Excellent analytical and problem -solving skills Excellent verbal and written communication skills Strong presentation development and Customer Presentation skills Successful teamwork experience demonstrated leadership abilities. Nice to have: HRSD certification. Role: Technical Consultant Industry Type: IT Services & Consulting Department: Consulting Employment Type: Full Time, Permanent Role Category: IT Consulting Education UG: Any Graduate PG: Any Postgraduate