Source description
About the role
- Comprehensive Requirement Gathering and Analysis: - Lead in-depth requirement gathering sessions with stakeholders from both companies across various departments - Analyze current implementations, configurations, and customizations of CRM, Sales Enablement, Marketing Automation, and other relevant commercial tools in each organization - Identify gaps, overlaps, and opportunities for process improvement and system integration across all platforms - Document detailed business and technical requirements for the merged commercial technology ecosystem 2. Multi-Platform Harmonization: - Develop strategies for consolidating and harmonizing multiple commercial platforms, including CRM (e.g., Salesforce), Sales Enablement tools, Marketing Automation systems (e.g., Marketo, HubSpot, Marketing Cloud), and other relevant technologies - Create comprehensive mapping documents to align data structures, workflows, and business processes between the two companies across all affected systems - Propose solutions for integrating disparate systems and data sources to create a cohesive commercial technology stack 3. Business Process Alignment and Optimization: - Analyze existing business processes in both companies related to sales, marketing, and customer service - Recommend best practices for the merged entity, considering the capabilities of the various platforms in use - Design optimized workflows and processes that leverage the strengths of each system while ensuring seamless integration 4. Cross-Platform Data Integration and Management: - Develop strategies for data migration, integration, and synchronization across multiple platforms - Ensure data consistency and integrity across all systems in the new unified commercial ecosystem - Propose data governance structures to maintain high-quality, actionable data across all platforms 5. Change Management and Stakeholder Communication: - Develop explicit, concise documentation and presentations to communicate proposed .
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