Senior Technical Analyst

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

In this role, you’ll balance strategic thinking with hands-on execution—supporting process optimization, system enhancements, and operational improvements across Medicaid and related programs. You’ll work closely with stakeholders to translate business needs into practical solutions, helping ensure initiatives are aligned to organizational goals and deliver measurable value.

Your role in our mission

Support operational and technical activities while reporting to the Operations Manager

Analyze, design, and implement process improvements using data and technology

Evaluate current processes, identify gaps, and deliver scalable solutions

Provide hands-on IT and programming support as needed

Communicate technical processes (data transfers, systems, phone/voice platforms) clearly

Contribute to the development and improvement of technology products and applications

Support TPL (Third Party Liability) operational practices

Lead cross-functional initiatives and ensure alignment with business strategy

Develop metrics, perform root cause analysis, and track performance improvements

Act as a liaison across teams for process improvement and systems integration

Deliver presentations, training, and updates to stakeholders

Assess risks, timelines, and costs for transformation initiatives

What we're looking for

• Bachelor’s degree or equivalent experience (Business or related field preferred)

• 7+ years of experience in process improvement, consulting, or organizational change

• Experience with business process re-engineering and technology environments

• Familiarity with process design, requirements management, and project management

• What you should expect in this role

• High-impact, visible work across business and technology teams

• Opportunity to lead transformation initiatives

• Exposure to senior stakeholders and strategic projects

• Blend of strategic thinking and hands-on execution

• Opportunities to travel through your work.

• This job posting will accept applications until July 31, 2026.

The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.