Source description
About the role
Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing whats right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, youll find more than a job; youll find a culture built on trust, driven by collaboration, and sustained by the belief that were better together. Experience a workplace where youre encouraged to be yourself, supported to succeed, and inspired to keep learning. Thats what it means to live The Gallagher Way. Founded in 2006, the Gallagher Center of Excellence (GCoE) upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview Working closely with clients and colleagues, the Defined Benefit Sr. QA Analyst plays a key role in the examination of business and functional/ system requirements to ensure the Defined Perk system implementation and maintenance activities meet the established standards of quality as well as reliability, usability and performance. You will be responsible to ensure that the system solution in place reflects clients perks. In addition, you will be responsible to mentor and train junior to intermediate team members. How You'll Make An Impact SME for Technical/Functional issues Mentoring and coaching team members on technical aspects Lead training efforts for the team and actively engage in ongoing development of team/unit/cross tower members Work independently on tasks assigned Demonstrate Module level ownership (Work assigned to self and immediate sub-ordinates) Manage internal stakeholder communication (including Technology & other teams for assigned module) Assist & Manage Offshore/Onshore Interaction and Stakeholder Communication, including Technical/Functional escalati .
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