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About the role
Role Description This is a full-time remote role for a Servicenow Tech Lead. The Tech Lead will be responsible for leading Servicenow implementation projects, developing solutions, providing technical expertise, and ensuring successful project delivery. The role involves collaborating with cross-functional teams, identifying opportunities for process improvements, and ensuring best practices in Servicenow : - Lead and manage all phases of ServiceNow implementation projects, including requirements gathering, design, development, testing, and deployment. - Develop and implement custom ServiceNow applications, workflows, integrations, and scripts. - Provide technical leadership and guidance to junior developers and other team members. - Collaborate with stakeholders to understand business requirements and translate them into technical solutions. - Identify and implement process improvements within the ServiceNow platform to enhance efficiency and effectiveness. - Ensure adherence to ServiceNow best practices and development standards. - Troubleshoot and resolve complex technical issues related to ServiceNow implementations. - Manage project timelines, budgets, and resources effectively. - Maintain robust relationships with clients and stakeholders. - Stay abreast of the latest ServiceNow features, best practices, and industry trends. Qualifications - Bachelor's degree in Computer Science, Information Technology, or a related field. - 5+ years of experience in ServiceNow development, configuration, and implementation. - Proven experience in leading and managing ServiceNow projects. - Strong understanding of IT service management processes (ITIL) and best practices. - Excellent problem-solving, analytical, and decision-making skills. - Strong communication, interpersonal, and leadership skills. - Ability to work independently and as part of a team in a fast-paced environment. - ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus. (ref:hirist.tech) Role Description This is a full-time remote role for a Servicenow Tech Lead. The Tech Lead will be responsible for leading Servicenow implementation projects, developing solutions, providing technical expertise, and ensuring successful project delivery. The role involves collaborating with cross-functional teams, identifying opportunities for process improvements, and ensuring best practices in Servicenow : - Lead and manage all phases of ServiceNow implementation projects, including requirements gathering, design, development, testing, and deployment. - Develop and implement custom ServiceNow applications, workflows, integrations, and scripts. - Provide technical leadership and guidance to junior developers and other team members. - Collaborate with stakeholders to understand business requirements and translate them into technical solutions. - Identify and implement process improvements within the ServiceNow platform to enhance efficiency and effectiveness. - Ensure adherence to ServiceNow best practices and development standards. - Troubleshoot and resolve complex technical issues related to ServiceNow implementations. - Manage project timelines, budgets, and resources effectively. - Maintain robust relationships with clients and stakeholders. - Stay abreast of the latest ServiceNow features, best practices, and industry trends. Qualifications - Bachelor's degree in Computer Science, Information Technology, or a related field. - 5+ years of experience in ServiceNow development, configuration, and implementation. - Proven experience in leading and managing ServiceNow projects. - Strong understanding of IT service management processes (ITIL) and best practices. - Excellent problem-solving, analytical, and decision-making skills. - Strong communication, interpersonal, and leadership skills. - Ability to work independently and as part of a team in a fast-paced environment. - ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus. (ref:hirist.tech)