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About the role
Candidate with Engineering Background Experience – 5+ Years Location – Hinjewadi, Pune Should have completed at least 1 end to end project implementation Willingness to travel to global plants Global support (1st – 2nd level) for the existing business processes within the SAP S/4 HANA system ( focus on OpenText VIM 23.4 solution ), such as: - Ticket handling incl. User-Support - System Monitoring - Standard Change Management E.g. Add Users as Validation Agent, maintain Teams, Config Tables and approval Limits - System optimization e.g. for OCR training improvements (IC4SAP 23.4) Acting as the effective interface between IT functions and business users by communicating requirements, status and issues Supporting the business team for any inquiries including systems support, improvement analyses and consultancy on existing processes Involvement in new implementations in different project steps like analysis, design, configuration, documentation and trainings Completing tasks to meet project deadlines and support agreements Responsible for unit testing, integration testing, user acceptance and deployment Assisting with development of training materials and training of key users Provides post-implementation process and application support Seeks Comprehensive Continuous Improvement (CCI) opportunities Analysis, conception and customizing of business processes in the area of OpenText Vendor Invoice Management Participation in currently running projects in area OpenText Vendor Invoice Management Required qualifications : Study of Informatics, Computer Science, Information Technology or Business Administration Applicants, which can verify analogue content of tasks / knowledge from their former work may be considerate At least 5 years of professional experience (ideally in manufacturing environment) and several years of knowledge in SAP environment for the modules SAP OpenText Vendor Invoice Management (MQ-internal comment: Search for candidates that were part in minimum one end-to-end implementation project for OpenText VIM) Experience in working in an international organization in the support area High analytical and troubleshooting skills Excellent communication skills and the ability to train others Customizing experience in the modules OpenText VIM, especially in the area of - System optimization and system monitoring - Preparing improvement potentials for OpenText VIM Processes and OCR reading and training procedure - Implementing of regular changes in OpenText VIM Experience and detailed knowledge of business processes for Finance in the automotive industries / in a manufacturing environment is a plus Excellent spoken & written English skills