Project Manager Key Account Lead GJF

Job Title: Project Manager Key Account Lead Alternate Titles: Key Account Project Manager / Client Delivery Manager / Account Delivery Lead Location: Chennai, Tamil Nadu, India Reports To: Head of Operations / VP Delivery / COO Dotted Line: Business Development Head About the Company: Our client is an internationally established engineering consultancy with 500+ engineers and detailers across 5 countries. We deliver BIM enabled engineering services, for example Structural or MEP engineering for buildings and infrastructure projects. With our 2 business lines Virtual Technical Office and End-to-end we offer tailored-made engineering solutions or fully integrated project planning and supervision. Role Overview This is a dual-responsibility leadership role combining: 1 Client / Key Account Management Single point of contact for strategic international clients (USA, Europe, Australia, Gulf) Understand client pipeline, pain points, and growth strategy Drive account expansion (upselling, cross-selling, new service offerings) Manage quotations, negotiations, change orders, invoicing & collections Maintain 60 70%+ quote win rate Build long-term executive-level relationships 2 Project & Delivery Leadership Lead 30 50 engineers (including Team Leaders & QC) Plan, schedule, and execute 5 15 concurrent projects Ensure on-time, high-quality delivery of drawings, BIM models & documentation Own revenue, utilization, margins & financial performance Monitor capacity planning & resource allocation Maintain strict QA/QC standards Key Responsibilities Account Growth & Commercial Management Proactively track client project pipeline Prepare accurate estimates (hours/tonne, hours/sheet, hours/model element) Negotiate pricing while protecting margins Manage scope changes & prevent revenue leakage Ensure timely billing & payment follow-up Technical & Client Coordination Lead project kick-offs Manage RFIs (review, consolidate, track, resolve internally where possible) Approve key deliverables before client submission Maintain clear technical communication Project Planning & Execution Develop master schedules (MS Project/Smartsheet/etc.) Break projects into structured work packages Track planned vs. actual hours & take corrective action Manage multi-project prioritization Revenue & Margin Ownership Drive weekly/monthly revenue targets Submit financial & utilization reports Optimize commercial terms Ensure all extra work is documented & billed Team Leadership & Development Recruit, onboard & mentor engineers Develop strong Team Leaders Conduct quarterly reviews & set KPIs Drive Conduct bi-weekly technical sessions Quality Management Own quality of all deliverables Maintain QC checklists per client Conduct Root Cause Analysis & CAPA Run monthly quality reviews Maintain lessons-learned database Technology & Automation Ensure proficiency in Tekla, Revit & BIM tools Drive automation (5 10% team capacity) Improve productivity via parametric tools & AI Measure and report efficiency gains Ideal Candidate Profile Education B.E./B.Tech in Civil/Structural Engineering (Mandatory) M.E./M.Tech (Preferred) PMP / Tekla / Revit / BIM certifications (Good to Have) Experience (10 20 Years Total) 7 10+ years hands-on Steel Detailing (Tekla) / Structural BIM 4 6+ years full-cycle Project Management 3 5+ years leading 15 50 member teams Direct experience with international clients (Mandatory) Experience managing 5 Cr+ key accounts (Preferred) Strong commercial, estimation & margin management exposure Background in Structural Steel Detailing / BIM / Engineering Services Other Details: Notice Period: 30-60 days Work Type: Fulltime