Source description
About the role
Roles & Responsibilities: To clearly understand the client's cybersecurity environment and respective product. To monitor, configure, and troubleshoot cybersecurity issues and related monitoring tools To analyse and validate cybersecurity incidents in-detail and help the L3 team with RCA/data or logs collection To enable knowledge transfer/trainings through creation/ maintenance of configuration documents, test plans, operational manuals and provide operational training to L1 team. To analyse and fine-tune cybersecurity policies, participate in cybersecurity review calls pertaining to change requests & recommendations on cybersecurity policy changes. To implement changes, monitor security device performance and implements performance tuning when necessary. To prepare analyses and reports to highlight the project progress/challenges and ensure quality and accuracy to the client
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