Source description
About the role
Serve as the portfolio manager and lead administrator of GLIDE’s Salesforce Ecosystem (platform, workflows, integrations, data governance); drive system security, monitoring, performance, scalability, and continuous improvement; lead GLIDE’s Salesforce team.
Lead the design, configuration, and implementation of Salesforce solutions, including workflow analysis, automation improvements, and optimization; serve as project manager for approved initiatives.
Build, maintain , and continuously improve workflow automation , efficiency, and interoperability across programs and reporting ; serve as project manager for upgrades and new workflow implementations.
Translate manual and/or low-tech processes into scalable, efficiently automated solutions; evaluate and refactor legacy configurations and automations. Perform data mapping, transformation, and migration.
Design and implement integrations between Salesforce and other systems. Build and manage API integrations using REST services, webhooks, and middleware tools; ensure secure, reliable integrations with proper authentication and error handling.
Manage data synchronization strategies and system-of-record definitions; develop and maintain scalable data models; develop and enforce data governance.
Write clean, maintainable code and proper workflow/project documentation. Customize Salesforce applications and implement complex workflows. Develop / maintain Apex test classes for system reliability.
Monitor system performance and proactively resolve issues; identify and reduce technical debt through continuous improvement.
Advise leadership using written, executive-ready one-pagers and propos als ; provide technical guidance to staff and vendors; manage vendor relationships and oversee vendor projects.
Stay current with Salesforce platform updates and integration best practices.
Support occasional evening or weekend work for deployments or critical issues.