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Description Hiring for Engineering Manager-Devops and SRE Hybrid Model Experience- 10 to 15 Years Requirements Possessing 10-12 years of progressive experience in engineering management, specifically leading ITSM and application support teams within a complex enterprise environment, is essential for this role. This position operates under a hybrid work model, requiring a balanced presence in the Noida office for cooperative team activities and strategic planning sessions, complemented by remote work flexibility. Required Skills: Demonstrated leadership in managing and optimizing AWS cloud services, including foundational understanding of core components and best practices for enterprise application support. Proven expertise in leveraging ServiceNow (SNOW) for comprehensive service delivery management, including advanced configuration and process automation within ITSM frameworks. Extensive experience with .NET development and architecture, guiding teams in maintaining and enhancing critical business applications. Strong leadership in implementing and managing containerization technologies such as Kubernetes, AKS, and Docker for scalable application deployments and operations. Deep understanding and practical application of various ITSM tools and methodologies to drive operational efficiency and service excellence. Preferred Skills: A strong preference for candidates possessing a comprehensive understanding of the healthcare domain, including industry-specific regulations and operational nuances. Job responsibilities Lead and manage a team of engineers responsible for ITSM and application support, ensuring high performance and continuous improvement across all initiatives. Drive the end-to-end delivery of ITSM solutions and application support initiatives, maintaining accountability for project timelines, quality, and successful outcomes. Oversee the strategic design, implementation, and continuous optimization of ITSM processes and tools, leveraging pla .
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