Product Management Director, Platforms

Job Description: Role Overview: You will be leading a team of Product Managers within the Enterprise Product Management (EPM) Organization to drive platform strategy, ensure cross-functional alignment, make significant decisions independently, and promote a customer-centric product maturity model. Your main responsibility will be to navigate the complexities of platform development, ensure strategic alignment, and drive product adoption across Corp Eng. Additionally, you will play a vital role in shaping long-term strategy, influencing diverse stakeholders, and fostering a strong product culture within the organization. Key Responsibilities: - Develop an overall strategy and vision for Enterprise Platform Products with AI Powered capabilities, in collaboration with key stakeholders and partners. - Gain a deep understanding of customer and user needs, conduct market and competitive analysis to inform platform priorities for achieving product-market fit. - Invest in and scale the Enterprise Product Ecosystem. - Establish strong partnerships with key stakeholders based on trust, mutual accountability, and proven results. - Execute a platform approach consistent with other Google platform/infrastructure work, and cultivate strategic relationships across Google. - Create a robust problem intake funnel leading to product roadmaps, rationalize investments, allocate resources efficiently, develop funding proposals, and establish prioritization principles based on outcomes and impact. - Measure platform product value with data, set developer productivity standards (evals, benchmarks), and demonstrate Google's thought leadership. Qualifications Required: - Minimum of 15 years of experience in product management in a technical domain, such as software engineering or solutions consulting, with a preference for 20 years of experience. - At least 8 years of experience leading and managing people in a technical team/organization. - Experience in leading or influencing engineering teams. - Experience in developing and scaling enterprise platforms with ecosystems and delivering impact. - Familiarity with Enterprise Service Desk software, contact center software, workforce management software, CRM products, case management, business process automation. - Track record of managing and leading product teams and projects in global teams, with an understanding of software development and deployment. - Strong people and communication skills, with the ability to build relationships and collaborate effectively. - Expertise in analytics and visualization, machine learning, large-scale distributed systems, user experience design. Additional Details: The Enterprise Product Management (EPM) Organization at Google focuses on enabling Corp Eng to enhance the current product landscape, creating a more connected and seamless environment for Googlers to accomplish their work while integrating AI. EPM is responsible for domain-specific products and aims to deepen the understanding of how these products interact across Googler journeys and workflows. You will work closely with the Enterprise Platforms Engineering team to build enterprise platforms that address various enterprise business problems at Google with an AI-first approach. The platforms include contact center, service desk, business process automation, policy engine, content authoring and publishing, case management, CRM, among others. At Corp Eng, the goal is to provide end-to-end solutions for organizations across Google, delivering the right tools, platforms, and experiences for all Googlers to create more helpful products and services for everyone. Job Description: Role Overview: You will be leading a team of Product Managers within the Enterprise Product Management (EPM) Organization to drive platform strategy, ensure cross-functional alignment, make significant decisions independently, and promote a customer-centric product maturity model. Your main responsibility will be to navigate the complexities of platform development, ensure strategic alignment, and drive product adoption across Corp Eng. Additionally, you will play a vital role in shaping long-term strategy, influencing diverse stakeholders, and fostering a strong product culture within the organization. Key Responsibilities: - Develop an overall strategy and vision for Enterprise Platform Products with AI Powered capabilities, in collaboration with key stakeholders and partners. - Gain a deep understanding of customer and user needs, conduct market and competitive analysis to inform platform priorities for achieving product-market fit. - Invest in and scale the Enterprise Product Ecosystem. - Establish strong partnerships with key stakeholders based on trust, mutual accountability, and proven results. - Execute a platform approach consistent with other Google platform/infrastructure work, and cultivate strategic relationships across Google. - Create a robust problem int