Padmi
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gorjana

fine jewelry · gold jewelry

Technology Integrations Manager

RemotePosted 2 months ago
InfrastructureSenior
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About the role

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SUMMARY

We are looking for a strategic, highly technical Director of Business Systems to serve as the "Air Traffic Controller" for our end-to-end commerce architecture. In this role, you will act as a peer to our Director of IT, taking ownership of the connective tissue between our core systems (Shopify, NetSuite, RF-Smart, WFX PLM). We are a high-growth omnichannel retail brand that values lean, agile operations over bloated internal development. Your mandate is to leverage best-in-class SaaS platforms, build robust iPaaS middleware, and ensure our interconnected systems scale flawlessly without unnecessary headcount.

Responsibilities

  • Strategic Architecture and Middleware

  • • Own the overarching strategy for how data flows across our retail, finance, and supply chain ecosystems. Evaluate, select, and manage best-in-class micro-SaaS and middleware solutions (Celigo, Workato) rather than relying on custom-built legacy code.

  • • Systems Optimization: Lead the strategic unwinding of legacy dependencies and modernize our Order Management System (OMS) capabilities.

  • • Omnichannel Growth: Ensure the technology stack scales seamlessly with aggressive retail store expansion, supporting complex inventory logic, omnichannel fulfillment (including BOPIS), and post-purchase workflows (Returns and Warranty).

  • Cross-Functional Leadership

  • • Finance Partnership: Act as the primary strategic partner to the Finance department. Ensure the ERP (NetSuite) is architected to deliver flawless automated GL mapping, revenue recognition, and month-end reconciliation.

  • • Operations Partnership: Partner with Supply Chain and Retail Operations to optimize the WMS (RF-Smart) and Product Lifecycle Management (WFX) systems.

  • Team Leadership and Vendor Management

  • • Lean Department Building: Manage and mentor a highly targeted team of elite individual contributors, starting with a dedicated NetSuite Administrator / Integrations Engineer.

  • • Vendor Accountability: Own the relationships, contract negotiations, and SLAs with our third-party software partners and system integrators, ensuring maximum ROI and rapid execution.

Qualifications

  • • Experience: 5+ years of progressive experience in Retail Technology, E-commerce Operations, or Business Systems Architecture. 3+ years in a leadership capacity.

  • • Tech Stack Mastery: Deep architectural understanding of our core stack: NetSuite, Shopify Plus, and modern iPaaS middleware (Celigo, Boomi, or Workato).

  • • Operational Philosophy: A strong "buy and integrate" mindset. You prefer leveraging APIs and specialized SaaS tools over building massive, costly internal engineering teams.

  • • Financial Acumen: Strong understanding of retail accounting, inventory valuation, and how commerce data impacts the general ledger.

  • • Execution Focus: Proven ability to move quickly, prioritize 90% solutions that maintain business velocity, and manage technical debt effectively in a fast-paced environment.

Requirements

  • • 5+ years of progressive experience in Retail Technology, E-commerce Operations, or Business Systems Architecture. 3+ years in a leadership capacity.

  • • Tech Stack Mastery: Deep architectural understanding of our core stack: NetSuite, Shopify Plus, and modern iPaaS middleware (Celigo, Boomi, or Workato).

  • • Operational Philosophy: A strong "buy and integrate" mindset. You prefer leveraging APIs and specialized SaaS tools over building massive, costly internal engineering teams.

  • • Financial Acumen: Strong understanding of retail accounting, inventory valuation, and how commerce data impacts the general ledger.

  • • Execution Focus: Proven ability to move quickly, prioritize 90% solutions that maintain business velocity, and manage technical debt effectively in a fast-paced environment.

  • • Must be over the age of 18

  • • Ability to be flexible to the needs of the business

  • • Ability to work full time hours and adapt to business needs

  • Preferred Experience

  • • Experience in apparel, jewelry/accessories, or high-growth omnichannel retail.

  • • Previous experience migrating or heavily optimizing an OMS / distributed order management framework

  • COMPETENCIES:

  • • Adaptable and can manage change

  • • Organized; strong time management

  • • Motivated and Results Driven

  • • Coachable and open to receive feedback

  • • Passionate about our brand!