IT Head

About Group Bayport Group Bayport is a rapidly growing global e-Commerce B2B2C, B2B and B2C organization that has re-defined the business of delivering high-quality custom products through a unique blend of cutting-edge digital technologies, robust manufacturing capabilities and global supply chain. An industry leader in print technology, Group Bayport operates in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands – BannerBuzz, Covers & All, Vivyx Printing, Circle One, Giant Media, and Neon Earth. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization. While our advanced technology and customer focus are certainly our salient attributes, our true strength comes from our team of 1800+ people. We are seeking exceptional talent across the board to join us in our exciting growth journey. For more about Group Bayport, please visit Website: https://groupbayport.com/about-us/ LinkedIn: https://www.linkedin.com/company/groupbayport/mycompany/ About The Role Designation – IT Head ( AGM/DGM IT) Location –Gurgaon (5 Days WFO) Job Responsibilities Drive the organization's Data Privacy and Data Protection framework, ensuring compliance with applicable regulations, policies, and best practices for safeguarding business and customer information. Establish and enforce data governance, access control, data retention, and privacy standards across all IT systems, applications, and infrastructure. Lead and manage internal and external IT audits, ensuring timely closure of audit observations and implementation of corrective and preventive actions. Ensure compliance with ISO standards and other relevant regulatory frameworks by maintaining robust IT controls, policies, documentation, and governance practices. Oversee certification and surveillance audit activities, including ISO compliance reviews, risk assessments, control testing, and continuous improvement initiatives. Collaborate with business and functional stakeholders to strengthen compliance, information security, and governance frameworks across the organization. Responsible for managing overall information technology, computer systems & all network related activities to improve infrastructure costs, performance and end user satisfaction Provide leadership in planning and managing computer operations and production support, systems and database administration and network operations Ensure system performance and SLAs are met Manage IT resource requirements to ensure appropriate balance between tactical and strategic demands Implement IT continuous improvement programs Participate in the budget process Lead IT asset management team to ensure assets full lifetime cycle value is achieved Plan, organize, control and evaluate IT and electronic data operations Design, develop, implement and coordinate systems, policies and procedures Ensure security of data, network access and backup systems Act in alignment with user needs and system functionality to contribute to organizational policy Identify problematic areas and implement strategic solutions in time Creating the policy & process w.r.t IT Functions Auditing systems and assess their outcomes & running the security patches Preserve assets, information security and control structures Configuring & managing the user policy w.r.t IT Responsible for creating and administering disaster plans that will keep the company functional in the event of a crisis Work closely with departmental managers to determine the maintenance and growth needs of the network Monitor changing network technology and deliver a technology update to the executive team each quarter Develop innovative network troubleshooting methods that reduce downtime and lower repair costs Determine the rationale and methods for upgrading company network software programs each time an update is released Should work towards making the company network secure from time to time. Should work towards IT infra security. What We Require (Desired Skills And Abilities) At least 12-15 years of IT experience including managing teams responsible for architecture design and deployment, systems lifecycle management and infrastructure planning and operations. Strong management and people development skills Strong knowledge and understanding of business needs with ability to establish and maintain a high level of customer trust and confidence Must be a good problem solver Must have good communication skills (verbal & written) Must be good with networking & IT infrastructure setup Educational Certifications Bachelors/Masters Degree in IT or relevant field.