Configuration Management Administrator

Mobile Device Management AdminLocation: Apple IOS, IntuneTotal exp: 12 Years ITRelevant exp: 6 Years min in Mobile Device Management AdminJob Description: This role focuses on Workspace ONE (MDM) administration and troubleshooting, supporting Zebra and Samsung devices at scale, and enabling smooth deployments and rollouts through automation and disciplined execution.Provide Tier 2/3 support for mobility incidents, service requests, and problem management across stores, distribution centers (DCs), fulfillment centers, and corporate offices.- Administer and troubleshoot Workspace ONE UEM: enrollment, profiles, compliance, policies, applications, OS updates, certificates, and device restrictions.- Support large-scale device deployments/rollouts, including staging, provisioning, migration activities, and hypercare support for retail and office locations.- Assist with automation of deployment and support tasks (e.g., Perform design and build tasks for mobility initiatives, including packaging/deployment approaches, policy design, and operational handoff documentation.- Support and troubleshoot a diverse fleet including:1. Samsung phones and tablets (carrier-enabled for field/truck operations)3. Work independently with minimal supervision while balancing multiple active priorities and meeting service targets.Required Qualifications (Must Have):- Hands-on experience supporting mobility in retail and non-retail environments.- Strong experience with Workspace ONE UEM configuration and troubleshooting.- Strong experience supporting Zebra hardware (TC devices) and peripherals (mobile printers/tablets; Working knowledge of Android Enterprise mobility concepts (profiles, work-managed devices, app deployment, compliance).- Proven ability to support rollouts and execute tasks with minimal supervision.- Preferred Qualifications (Nice to Have):- Knowledge of Samsung Knox (configuration/troubleshooting).- Experience supporting Samsung carrier-enabled phones/tablets in operational environments.- Limited support experience with Apple devices in executive/VIP contexts.Priority Skills for This Role:- Workspace ONE + Zebra device experience (most critical).- .