Infrastructure Security Engineer-L2 - Palo Alto & NGFW

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises into AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies using their data to make more intelligent decisions. As a wellfunded earlystage startup, Gruve offers a dynamic environment with strong customer and partner networks. Location Navi Mumbai, India Position Summary We are seeking a highly skilled Infrastructure Security EngineerL2 (Palo Alto & NGFW) responsible for the implementation, administration, and support of Palo Alto NextGeneration Firewalls (NGFW) across enterprise and cloud environments. The role involves daytoday operations, incident management, troubleshooting, TAC coordination, firewall migrations, and security enhancements. The engineer will play a key role in maintaining secure and stable network infrastructure for critical business operations. Key Responsibilities Provide L2 support for Palo Alto NGFW environments, including incident handling, troubleshooting, and resolution. Manage daytoday firewall operations, including policy changes, NAT configurations, and VPN management. Perform advanced troubleshooting for network and security issues across onprem and cloud environments (AWS, Azure, GCP, OCI). Handle TAC coordination with vendors for critical and complex issues. Configure and manage: IPSec VPNs, Remote Access VPNs, and Clientless VPNs. Security policies, NAT rules, and ACLs. Work on Palo Alto Panorama for centralized management, including templates, log collectors, and policy deployment. Implement and support NextGeneration Firewall features such as: Threat Prevention. URL Filtering. Content Filtering. Data Loss Prevention (DLP). UserID. Participate in and execute firewall migration projects (e.g., Cisco ASA to Palo Alto). Support IDS/IPS administration and monitoring, including performance tuning and alert handling. Perform change management activities in line with ITIL processes. Prepare and maintain technical documentation including HLD, LLD, SOPs, and knowledge base articles. Conduct security assessments, gap analysis, and recommend improvements in security architecture. Collaborate with L3 teams and stakeholders for design improvements and complex issue resolution. Provide inputs for network security strategy, transformation projects, and infrastructure planning. Technical Skills Strong handson experience with Palo Alto NGFW (PANOS) and its advanced features. Working knowledge of Palo Alto Panorama (templates, device groups, log collectors). Experience with Cisco ASA firewalls and firewall migration projects. Strong understanding of: Network Security concepts. OSI Model & TCP/IP protocols. Routing & Switching fundamentals. Expertise in: IPSec VPN configuration & troubleshooting. NAT, ACLs, and security policy management. Exposure to cloud security networking in: AWS. Azure. GCP. OCI. Knowledge of IDS/IPS systems and threat prevention mechanisms. Basic Qualifications Bachelors degree in Engineering (B.E./B.Tech CSE, IT, ECE) or MCA / M.Sc (Computer Science). Minimum 5+ years of experience in network security and firewall management. Handson experience in Palo Alto firewall administration and troubleshooting. Strong analytical, problemsolving, and communication skills. Preferred Qualifications PCNSE (Palo Alto Networks Certified Network Security Engineer) certification. CCNP Security or equivalent certification. Experience in enterprise datacenter and cloud security deployments. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If youre passionate about technology and eager to make an impact, wed love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted. About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises into AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies using their data to make more intelligent decisions. As a wellfunded earlystage startup, Gruve offers a dynamic environment with strong customer and partner networks. Location Navi Mumbai, India Position Summary We are seeking a highly skilled Infrastructure Security EngineerL2 (Palo Alto & NGFW) responsible for the implementation, administration, and support of Palo Alto NextGeneration Firewalls (NGFW) across enterprise and cloud environments. The role involves dayt