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About the role
The Reporting and Analytics Analyst (GCC) is a member of the People Services Employee Life Cycle & supports global markets and plays a key role in the analysis and supply of data metrics ensuring data quality and the enablement of operationally relevant business intelligence in order for performance decisions to be made and a compliant People Services ELC organization upheld. This position requires an action oriented professional, who will provide essential support in the production or reports, analytics and actionable insights in support of People Services ELC Service delivery obligations. Key Responsibilities: - Deliver against all compliance imperatives including support for local and global Data Audits, local legislative needs, protecting Data Privacy at all times and adhering to confidentiality requirements to promote zero breach of compliance policies. - Understands the use of Workday Reporting and can act as a subject matter expert on providing guidance on Workday reports - Understands the use of on-line tools and HR systems and can act as a subject matter expert on a wide range of diverse and complex issues and provide guidance as it relates to HR transactions. - Supporting employees, managers and HR on Workday reporting request (scheduled and ad hoc). - Possesses deep knowledge of Workday reporting serving as subject matter understanding the downstream impact of transactions. - Generates and analyses service KPIs when requested. - Develop capability for sophisticated data analysis that provides both retrospective and prospective actionable insights that improves service. - Possesses deep knowledge of Workday, ServiceNow, PowerBI reporting serving as subject matter understanding the downstream impact of transactions - Will create appropriate global, regional and local metrics/dashboards to provide oversight and insights to performance with an expectation of driving continuous improvement. - Develop recent Dashboards, improve existing ones in order to suppor .
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