Source description
About the role
Assist in troubleshooting a range of IT issues (MS Office suite, EMR systems, Apple products, etc.) with offsite & onsite employees, and aid in managing the workflow of support tickets to the IT helpdesk.
Collaborate and communicate effectively with all onsite and offsite employees, vendors, and client facilities, including providing guidance on operational processes to offsite clinical staff.
Track and manage vendor invoices to ensure accuracy in billing.
Coordinate and manage the completion of weekly and monthly collaborative agreement QA reviews.
Assist in d esigning and maintaining clear operational processes and guides to ensure consistency of operations .
Coordinate project activities and track progress to ensure timely completion.
Analyze operational data and provide insights for decision-making.
Assist with clinician licensing as needed.
Collaborate with President & COO and entire Ops team on special projects.
Perform other duties as required .
The Ops Coordinator agrees to work as reasonably scheduled by Company
Services provided by the Ops Coordinator shall be performed at the Company ’ s corporate office.