Team Lead - Cloud Developers

GURUS Solutions is a leading NetSuite consulting firm providing ERP implementation, customization, training, and support services to businesses across the United States and Canada. With over 20 years of experience and a team of certified NetSuite experts, GURUS helps mid-sized and growing companies throughout North America streamline operations, improve efficiency, and maximize their ERP investment.

Reporting to the Director of Software Development, the Team Lead will play a pivotal role in managing cloud development projects while overseeing the growth, strategy, and well-being of a team of developers. This role combines technical leadership, people management, and operational oversight to ensure the success of both the team and the organization.

Key Responsibilities

People & Team Management

• Develop and execute a strategic vision for the team, ensuring alignment with company goals and long-term business objectives.

• Oversee multiple team members, providing leadership, direction, and support to ensure high performance and professional growth.

• Define and implement objectives for direct reports, ensuring alignment with company requirements and overall business strategy.

• Work with the Director of Software Development to help build and maintain a high-performance culture, driving engagement, collaboration, and accountability across teams.

• Work with the Director of Software Development to help manage workforce planning, succession planning, and talent development initiatives to support business growth and continuity.

• Identify skills gaps within the team to ensure team members have the necessary skills and expertise to meet evolving industry demands.

• Foster a culture of continuous improvement, driving innovation and operational efficiency within the department.

Project Contribution & Technical Leadership

• Lead customer projects from requirements gathering to deployment, ensuring effective solution design, development, validation, and training.

• Provide technical expertise and support, acting as a key reference for problem-solving, best practices, and project escalations while assisting in resource allocation.

Operations & Practice Management

• Optimize team efficiency by managing non-billable time through training, continuous improvement initiatives, and pre-sales support.

• Drive operational excellence by refining processes, supporting sales with project evaluations and RFPs, and promoting best practices in collaboration with leadership

What You Bring to the Team

• University degree in Software Engineering, Information Technology, Business, or a relevant discipline.

• 2+ years of experience with an ERP system or equivalent.

• 3+ years of proven leadership experience, with strong skills in mentorship, coaching, and performance management.

• 2+ years of experience across all phases of a project (analysis, design, development, training, and support).

• Deep expertise in software development tools, processes, and best practices. Strong knowledge of business processes and the ability to bridge technical and business needs.

• Excellent communication skills in English and French * This position requires proficiency in a language other than French due to the fact that 75% of our clients operate in English

What are the perks of being a GURU?

• Be part of a team of fun and determined people, with an interest in business and technology

• People oriented company culture

• Flexible schedule and hybrid work

• Your well-being first: benefits program (medical & dental insurance) as of day 1, health flex plan (gym memberships, equipments, therapeutic massages, etc) and access to the app Dialogue

• Work culture: training programs, certifications, and opportunities for advancement in the company

• This position requires proficiency in a language other than French due to the fact that 75% of our clients operate in English