Product Manager - Customer Onboarding (Agentic AI Specialist)

As a Product Manager for Consumer Banking Deposits at J.P. Morgan, you will play a crucial role in shaping the future of product innovation by delivering customer-centric solutions that drive value, enable successful launches, and improve client outcomes. Your responsibilities will include leading the development of new offers, shopping, and account opening capabilities, as well as managing the end-to-end product lifecycle. You will act as the voice of the customer, defining strategy, driving execution, and delivering scalable, resilient solutions in collaboration with cross-functional teams. Additionally, you will help drive the adoption of AI capabilities across the product, including prompt-building best practices and workflow automation using tools like Agent Builder to enhance efficiency, controls, and customer outcomes. Key Responsibilities: - Define and execute product strategy aligned with customer needs and business priorities - Lead discovery, user research, and market analysis to inform roadmap and solution design - Own and prioritize the product backlog to maximize value delivery and strategic alignment - Translate strategy into clear requirements, epics, and user stories for development teams - Drive end-to-end product lifecycle execution, including planning, delivery, launch, and optimization - Establish and track KPIs across cost, functionality, risk, reliability, and customer outcomes - Drive adoption of enterprise-authorized AI capabilities to enhance productivity and decision quality - Design and automate workflows using Agentic AI or similar tools, ensuring traceability and auditability - Partner with Engineering, Data, Controls, and Operations to deliver scalable, compliant solutions Qualifications Required: - 5+ years of experience in product management or a related domain - Advanced knowledge of product development lifecycle, design, and data analytics - Strong customer-centric mindset with the ability to translate insights into product outcomes - Experience in prompt engineering and designing automated workflows using tools like Agent Builder - Familiarity with AI product practices and working in Agile environments - Demonstrated ability to collaborate with stakeholders and influence decision-making - Experience in product delivery, deployment, and change readiness This role at J.P. Morgan offers you the opportunity to work in a dynamic environment where you can contribute to the growth and success of the organization. If you are looking to leverage your product management skills and drive innovation in the consumer banking sector, this position is ideal for you. J.P. Morgan is committed to diversity and inclusion, providing equal opportunities for all employees and valuing the unique perspectives that each individual brings to the team. As a Product Manager for Consumer Banking Deposits at J.P. Morgan, you will play a crucial role in shaping the future of product innovation by delivering customer-centric solutions that drive value, enable successful launches, and improve client outcomes. Your responsibilities will include leading the development of new offers, shopping, and account opening capabilities, as well as managing the end-to-end product lifecycle. You will act as the voice of the customer, defining strategy, driving execution, and delivering scalable, resilient solutions in collaboration with cross-functional teams. Additionally, you will help drive the adoption of AI capabilities across the product, including prompt-building best practices and workflow automation using tools like Agent Builder to enhance efficiency, controls, and customer outcomes. Key Responsibilities: - Define and execute product strategy aligned with customer needs and business priorities - Lead discovery, user research, and market analysis to inform roadmap and solution design - Own and prioritize the product backlog to maximize value delivery and strategic alignment - Translate strategy into clear requirements, epics, and user stories for development teams - Drive end-to-end product lifecycle execution, including planning, delivery, launch, and optimization - Establish and track KPIs across cost, functionality, risk, reliability, and customer outcomes - Drive adoption of enterprise-authorized AI capabilities to enhance productivity and decision quality - Design and automate workflows using Agentic AI or similar tools, ensuring traceability and auditability - Partner with Engineering, Data, Controls, and Operations to deliver scalable, compliant solutions Qualifications Required: - 5+ years of experience in product management or a related domain - Advanced knowledge of product development lifecycle, design, and data analytics - Strong customer-centric mindset with the ability to translate insights into product outcomes - Experience in prompt engineering and designing automated workflows using tools like Agent Builder - Familiarity with AI product practices and working in Agile envir