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About the role
Genesys Cloud JD: 1. Minimum exp 3-7 years, 2. Genesys PureCloud Enablement and Configuration 3. Hands on PureCloud Technology suite applications. 4. Development 5. Web Services Integration (3rd party) 6. Custom Reports (Rest API) 7. Configuration setup 8. IVR 9. Interaction Routing 10. WFM 11. Dialer 12. Scripter 13. Genesys PureCloud Certifications 14. Interaction with 3rd Party (Web Chat, Data DIP, Salesforce, Twilio etc)
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