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Oracle Technical Lead About ImageFIRST: Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide, providing linen, patient gowns, scrubs, and more while managing their clients linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry 97% ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service! Job Summary: The Oracle Technical Lead, based at the Bangalore Global Capability Center (GCC), will provide technical leadership and project oversight across Oracle Fusion Cloud applications, with a focus on ERP, SCM, and EPM modules. This role will oversee and guide Oracle Technical Specialists, ensuring consistent quality and scalable solutions are delivered from the GCC. In addition to technical expertise, the Lead will be responsible for directing project activities, mentoring team members, and serving as the point of contact for Oracle technical delivery within the GCC. The position requires strong leadership, stakeholder management, and the ability to balance hands-on problem solving with oversight of global initiatives. Key Responsibilities: Technical Leadership Provide technical leadership and oversight across Oracle Fusion ERP, SCM, and EPM modules, ensuring best practices are applied consistently. Review and approve technical specifications, designs, and custom development across modules. Leverage Visual Builder Studio (VBS) and Redwood Design System to extend and customize Oracle Fusion applications. Oversee security configurations within Fusion, including role design, privileges, and compliance enforcement. Stay current with Oracle Fusion and EPM updates, recommending and leading adoption of new tools and features. Team Leadership Mentoring: Oversee and guide the work of Oracle Technical Specialists, providing mentorship, training, and technical direction. Act as the escalation point for technical challenges and ensure resolution within agreed SLAs. Promote collaboration, knowledge-sharing, and professional development within the GCC team. Support performance evaluation, workload distribution, and continuous skills development of team members. Project Delivery Management: Lead technical project planning, resource allocation, and delivery tracking for Oracle Fusion initiatives. Coordinate with global IT, Finance, and Operations stakeholders to align project timelines and deliverables. Manage multiple priorities, ensuring timely and quality delivery of projects, enhancements, and support activities. Oversee Oracle Fusion upgrades, patches, and system enhancements, ensuring minimal business disruption. Ensure documentation, governance, and change management processes are followed for all technical work. Integration Data Management: Coordinate and manage system integrations between Oracle Fusion and third-party applications, leveraging APIs, OIC, and other middleware. Drive and supervise data migration activities, ensuring accuracy, integrity, and compliance with enterprise standards. Develop and oversee delivery of reports, dashboards, and analytics in ERP, SCM, and EPM environments. Required Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field. 8+ years of experience in Oracle Fusion technical roles, with proven experience as a lead or senior technical specialist. Strong knowledge of: Oracle Fusion ERP, SCM, and EPM modules (technical configuration and customization) Data migration and integration strategies Fusion security design and management Visual Builder Studio (VBS) and Redwood Design System APIs, connectors, and Oracle Integration Cloud (OIC) Oracle Database concepts (SQL, ERD, keys, tables) Demonstrated experience leading or mentoring technical teams. Proven ability to manage projects, prioritize tasks, and deliver on commitments in a global environment. Excellent communication and stakeholder management skills in a distributed, cross-cultural setting. Preferred Qualifications: Prior experience as a technical lead in Oracle ERP, SCM, or EPM implementations. Oracle Fusion Cloud certifications in one or more modules. Experience in a Global Capability Center (GCC) or shared services delivery model. Exposure to project management methodologies (Agile, Waterfall, or hybrid approaches). Experience with business process design, automation, and enterprise reporting frameworks.
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