DevOps (Goregaon)

DevOps Engineer L2 (Contract) About Haptik Haptik is one of the world's leading Conversational AI companies, helping enterprises transform customer experiences through AI-powered automation. As part of the Jio ecosystem, Haptik builds intelligent virtual assistants and AI solutions that enable businesses to automate customer interactions at scale. We are looking for a passionate and skilled DevOps Engineer L2 to join our Engineering team on a Contract basis. Position Details Role: DevOps Engineer L2 Employment Type: Contract Experience: 3+ Years Location: Goregaon, Mumbai (In office) Role Overview As a DevOps Engineer L2, you will be responsible for building, maintaining, and optimizing scalable infrastructure and deployment pipelines. You will work closely with Engineering, SRE, and Product teams to improve system reliability, automate operational processes, and ensure high availability of production environments. This role requires strong troubleshooting skills, a passion for automation, and hands-on experience with modern cloud and DevOps technologies. Key Responsibilities - Design, deploy, and maintain scalable, secure, and highly available infrastructure. - Build and manage CI/CD pipelines to enable reliable and efficient software deployments. - Automate infrastructure provisioning and operational tasks using Infrastructure as Code (IaC). - Manage and troubleshoot Kubernetes clusters and containerized applications. - Monitor production systems and proactively resolve performance, reliability, and availability issues. - Collaborate with development teams to improve deployment processes and operational efficiency. - Implement monitoring, alerting, logging, and incident response best practices. - Perform root cause analysis for production incidents and implement preventive solutions. - Manage cloud infrastructure across AWS, Azure, or GCP environments. - Maintain Linux/Unix servers and optimize system performance. - Develop automation scripts using Shell, B .