Senior Site Reliability Engineer (Hoodi)

HARMANs engineers and designers are creative, purposeful and agile. As part of this team, youll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, cutting-edge technologies and resources to build a successful career. A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, youll discover that at HARMAN you can grow, make a difference and be proud of the work you do everyday. Key Responsibilities Reliability and Performance Management - Design, implement, and maintain highly available, scalable, and resilient cloud-native architectures for mission-critical SaaS products. - Develop and implement SLOs, SLIs, and SLAs to measure and improve service reliability. - Continuously optimize system performance and resource utilization across multiple cloud platforms. - Finetune/Optimize Application performance by analyzing the code, traces and database queries. Incident Management and Troubleshooting - Lead incident response efforts, effectively troubleshooting complex issues to minimize downtime and impact. - Reduce Mean Time to Recover MTTR) through proactive monitoring, automated alerting, and efficient problem-solving techniques. - Conduct thorough Root Cause Analysis (RCA) for all major incidents and implement preventive measures. Observability and Monitoring - Design and implement end-to-end observability solutions across our distributed systems. - Develop and maintain comprehensive monitoring strategies using tools like ELK Stack, Prometheus, Grafana. - Create and optimize product status dashboards to provide real-time visibility into system health and .