Level II - Imaging systems Administrator

Imaging Systems Administrator | Enterprise Clinical Imaging Position Summary The Imaging System Administrator (ISA) serves as a primary contributor within the healthcare IT team, supporting radiology and cardiology systems critical to care delivery across all company hospitals & clinics. Under indirect supervision, this role ensures alignment of standard system archetypes, and interface capabilities, optimized for local clinical processes and functioning effectively. With resolve to fulfill our mission and advocacy for our patients and users of our systems, the ISA proactively escalates issues, and documents feedback in a structured IT environment to ensure the successful delivery of our priority projects while supporting our current environments. Responsibilities Primary Responsibilities include but are not limited to: Provides supervision and assistance as necessary to associate level ISAs Assists division to formulate imaging and related product strategies, documents the strategy. Collaborating with enterprise imaging application areas to implement plans for imaging applications standardization and optimization. Works with Consulting ISA to manage/facilitate implementation of workflow standards, best practices and utilization plans within a specialty area. Participate in Budget planning and Strategy. Ensure the Clinical Imaging Refresh Inventory Template is update Support escalations involving division imaging systems. Work with ISAs to ensure all Imaging Inventory is kept up to date on the Corporate Inventory Spreadsheet, completing ALL fields on the form Documents division imaging system configurations, dataflow paths, version control, backups, Image acquisition and management processes using standard documentation. Participates in disaster recover planning and testing. Participates in division acquisition/divestiture planning and tracking. Monitors imaging systems data quality and integrity. Ensures QA processes are being performed in each division, backups are occurring in accordance with HCA policy, Ensures compliance to established standards, builds plans to improve compliance. Monitors PACShealth scores and ensures they remain at target levels. Problem effort participation and participates in root cause analysis as trends in issues in specialty area(s) are identified. Participates in the Architecture Review (ARC) process, communicates results and leads efforts to close gaps or provisions. Serves as a key resource for implementation and support of medical imaging applications at facilities within the division. Act as support and mentor to fellow ISAs. Documenting training, mentoring sessions. This position requires strong technical skills, people skills, personal drive, and the ability to see strategy through to execution in a matrixed reporting environment. Strong organization, written, verbal, and presentation skills are essential. Education & Experience Minimum of three years of relevant clinical imaging system experience including system upgrades and/or administration, interfaces and integration. Experience in leading or participating in large multi-disciplinary projects. Understanding of pertinent JCAHO, HIPAA, STS, ACC, MQSA, ACR and other governing body guidelines Demonstrates understanding of standards and emerging technologies, specific to imaging applications Demonstrates understanding of imaging support processes and workflow Demonstrated ability to effectively communicate technical information both verbally and in writing Must Have Skills Proficient and advancing competencies in use of industry standard IT support tools Ability to navigate IT systems and systematically troubleshoot performance issues Understands standard or common clinical workflow supported by imaging system technologies Customer orientation, attention to detail Effectively communicates technical concepts and issues to non-technical, clinical users Effective time management and performance of job duties commensurate with leader priorities Nice To Have Skills Willingness to occasionally work afterhours Willingness to support on-call rotations for weekend IT support of clinical imaging systems Licenses, Certifications & Training N/A Knowledge, Skills, Abilities, Behaviors Customer Advocate : Leveraging previous experience with imaging systems and knowledge of clinical workflows, strategizes with hospital, division, and clinical leaders to improve radiology and/or cardiology department workflows, aligning with clinical goals, and orchestrates planning for enterprise projects to ensure flawless execution across all company hospitals. Independent : Operates as a subject matter expert, architecting enterprise-wide solutions and leading critical projects without the need for supervision. Expertise : Application SME for imaging related applications as it relates to position and assigned duties. Effectively able to support fellow ISAs and issue escalations and critical events. Initiative : Takes Imagin