Business Analyst - LC/NC

Role: Senior Business Analyst Low-Code/No-CodeLocation: NoidaAbout the RoleWe are looking for a Senior Business Analyst with a strong blend of domain expertise and digital transformation acumen to drive the adoption of low-code/no-code (LC/NC) agentic AI platforms across asset-heavy industries such as Oil & Gas, Manufacturing, Utilities, Mining, or Infrastructure. You will serve as the critical bridge between business operations and technology teams, translating complex operational challenges into intelligent, scalable agent-based solutions.Key ResponsibilitiesBusiness Analysis & RequirementsElicit, document, and validate business requirements from stakeholders across operations, maintenance, finance, and supply chain functions in asset-heavy environmentsConduct current-state process assessments (as-is) and design future-state workflows (to-be) optimized for agentic automationDevelop detailed functional specifications, user stories, and acceptance criteria for LC/NC agent deploymentsIdentify automation opportunities across asset lifecycle management, predictive maintenance, procurement, compliance, and field operationsLow-Code/No-Code Agent DevelopmentDesign, configure, and deploy AI agents and automated workflows using platforms such as Microsoft Power Platform, ServiceNow, OutSystems, Appian, Mendix, or emerging agentic tools (e.g., Copilot Studio, Agentforce, CrewAI)Build and iterate on agent logic, decision trees, and orchestration flows without heavy reliance on traditional software developmentCollaborate with IT and data engineering teams to integrate agents with enterprise systems such as SAP, IBM Maximo, OSIsoft PI, or AVEVADefine and manage data inputs/outputs, API connections, and event-driven triggers for agent workflowsEnsure agents comply with operational technology (OT) and IT security standardsStakeholder Engagement & Change ManagementWork closely with plant managers, reliability engineers, operations leads, and C-suite sponsors to align agent solutions with business KPIsFacilitate workshops, demos, and sprint reviews to gather feedback and drive iterative improvementsCreate business cases, ROI models, and value realization frameworks to justify and track investment in LC/NC initiativesChampion adoption through training, documentation, and hypercare support post-deploymentGovernance & QualityDefine and enforce best practices, guardrails, and governance standards for LC/NC agent development within the organizationConduct UAT (User Acceptance Testing), regression testing, and performance validation for deployed agentsMonitor agent performance, flag anomalies, and drive continuous improvement cyclesMaintain audit trails and ensure regulatory compliance (e.g., ISO 55000, OSHA, EPA, or industry-specific standards)Required Qualifications7+ years of experience in business analysis, with at least 3 years in asset-heavy industries (Oil & Gas, Energy, Utilities, Manufacturing, Mining, or similar)Hands-on experience with at least one major LC/NC platform (Power Platform, ServiceNow, Appian, Mendix, OutSystems, or equivalent)Familiarity with agentic AI concepts including multi-agent orchestration, RAG pipelines, tool use, and autonomous decision-makingStrong understanding of asset management frameworks (ISO 55000, APM, RCM) and industrial operationsExperience integrating LC/NC solutions with ERP/EAM systems such as SAP PM/MM, IBM Maximo, or Infor EAMProficiency in process modeling tools (BPMN, Visio, Lucidchart) and Agile/Scrum methodologiesStrong data literacy ability to work with structured/unstructured data, dashboards, and basic analyticsPreferred QualificationsKnowledge of LC/NC platforms (Microsoft Power Platform, OpenAI - Frontier, ServiceNow etc.)Exposure to Industrial IoT (IIoT), SCADA, historian data, or digital twin conceptsExperience with AI/ML concepts relevant to predictive maintenance, anomaly detection, or asset optimizationKnowledge of OT/IT convergence and cybersecurity considerations in industrial environmentsAgile, SAFe, or PMP certificationKey CompetenciesSystems thinking with the ability to connect operational realities to digital solutionsStrong facilitation and storytelling skills to influence both technical and non-technical audiencesComfort operating in ambiguous, fast-evolving technology landscapesAttention to detail in regulated, safety-critical environmentsCollaborative mindset with a bias for practical, deployable outcomes over theoretical perfection Role: Senior Business Analyst Low-Code/No-CodeLocation: NoidaAbout the RoleWe are looking for a Senior Business Analyst with a strong blend of domain expertise and digital transformation acumen to drive the adoption of low-code/no-code (LC/NC) agentic AI platforms across asset-heavy industries such as Oil & Gas, Manufacturing, Utilities, Mining, or Infrastructure. You will serve as the critical bridge between business operations and technology teams, translating complex operational challenges into intelligent, scalable agent-