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About the role
You will be responsible for supporting the L1 level of tasks under the service desk for customers. Your key responsibilities will include: - Basic understanding of Asset Management Services and related technologies - Familiarity with programming languages relevant to Asset Management solutions - Knowledge of troubleshooting processes and techniques for resolving software issues - Strong communication skills for collaboration with clients and documentation purposes Additional requirements that are optional but valuable include: - ITIL Foundation Certification - Certification in Asset Management or a related field You will be responsible for supporting the L1 level of tasks under the service desk for customers. Your key responsibilities will include: - Basic understanding of Asset Management Services and related technologies - Familiarity with programming languages relevant to Asset Management solutions - Knowledge of troubleshooting processes and techniques for resolving software issues - Strong communication skills for collaboration with clients and documentation purposes Additional requirements that are optional but valuable include: - ITIL Foundation Certification - Certification in Asset Management or a related field
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